Taco Bell

3.5
1110 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 13778 Olivia Way in Fishers. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
13778 Olivia Way, Fishers, IN
46038, United States

Hours

Reviews

3.5
1,110 reviews
5 stars
419
4 stars
237
3 stars
138
2 stars
72
1 star
244

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, especially during late-night hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food presentation.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

Feedback indicated that food was often cold, improperly prepared, or not fresh, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
  • HV
    Holly Velez
    4 days ago
    1.0
    I ordered a cheese quesadilla & it was cold. I came back for a refund with it & I'm told I can't get a refund bc other ppl have been scanning them.
  • DM
    Dan Marino
    Oct 21, 2025
    2.0
    It is Taco Bell - let’s be honest about the food. You don’t go to Taco Bell for delicious food. You don’t go for high quality food. You go because you want Taco Bell food. The least they could do is properly wrap the food in the paper wrapper, but this visit they seemed to skip this step. My bag had 5 items, 1 was very clearly set in the bag unwrapped with the wrapper tossed in the bag separately. Lettuce and tomatoes were everywhere.
  • RK
    ryan kerber
    Oct 19, 2025
    1.0
    Literally the slowest drive thru after hours you will come across. Its embarrassing how slow. Have been in line for 20 minutes and still haven't gotten to the speaker to get my Uber eats order
  • KK
    KenD
    Oct 17, 2025
    1.0
    DO NOT SPEND YOUR MONEY ON THIS STORE!!! I understand that I ordered food in the middle of the night, but that does not justify the terrible service I've experienced from this store. I bought "2 Chicken Chalupas Supreme combo, 2 orders of 3 DLTs Supreme, 3 Baja Blast, and a 4-piece chicken strips". My terrible experience started with the lady who took my order who keeps cutting me off with her "can I get you anything else" line while I'm trying to build my order. Secondly she messed up my order because she is too busy laughing and talking with her coworkers. She forgot the taco that should've came with the Chalupas Supreme combo, my other order of 3 DLTs Supreme and 2 Baja Blast drinks. I had to ask for the 2 drinks again and reorder the 3 DLTs. I came home with all soggy meatless DLTs, half burnt chicken strips and a missing taco. Taco Bell, I understand that you are not the best fast food place. But if you expect your customers to pay for full price, the least you can do is give proper service and provide the accurate presentation of your food based on your advertising.
  • MA
    mohammed alshaar
    Oct 6, 2025
    1.0
    The worst delivery experience I’ve ever had with a restaurant. I placed my order and waited 10 minutes, even though there was absolutely no crowd. When I asked the staff about my order, he told me to ‘wait.’ I waited another 5 minutes, and when I asked again, he casually said that my order was ‘taken’ and had to be remade! What made it worse is that the employee was deliberately stalling my order, laughing as if he was enjoying making me wait, instead of apologizing or fixing the issue. When I asked for the manager and explained that I had already been waiting 30 minutes with no order delivered, he did nothing! Instead, he allowed the employee to continue laughing and intentionally delaying me even more. To make matters worse, another staff member told me, very rudely, that I ‘had no right to ask about my order’! So instead of being compensated or even receiving an apology, I was met with mockery, laughter, and complete neglect. Customer service here is zero, respect for customers is zero, and it felt like they were deliberately trying to humiliate me. Honestly, this will be the last time I ever deal with this place, and I strongly advise anyone thinking of ordering from them to reconsider, because they neither value your time nor respect their customers.

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 13778 Olivia Way, Fishers?

This Taco Bell location is open 24 hours every day of the week.

Does this Taco Bell offer drive-through service?

Yes, Taco Bell at 13778 Olivia Way has a drive-through service available.