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Taco Bell

3.8
(831 reviews)

Business Details

13428 Bent Grass Lane, Fishers, IN
46038, United States
(317) 845-4095

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 13428 Bent Grass Lane in Fishers. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
13428 Bent Grass Lane, Fishers, IN
46038, United States

Hours

Reviews

3.8
831 reviews
5 stars
381
4 stars
180
3 stars
103
2 stars
44
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of poor management and lack of acknowledgment for customers.

Order Accuracy

Numerous reviews highlighted issues with incorrect or missing items in orders, leading to customer dissatisfaction.

Food Quality

Feedback indicated a decline in food quality, with complaints about stale or poorly prepared items, as well as inconsistent taste.

Speed of Service

While some customers praised quick service, many others experienced long wait times, particularly for mobile orders.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
  • RJ
    Robin Jirikowic
    Jan 19, 2026
    2.0
    I ordered off doordash and while not everything is their fault, the quality of the food and me missing items is. I ordered a Discovery Lux Box Meal, I did not receive my cinnamon twists which is part of the meal, and all of my sauces were not closed properly, so they spilled all inside the bag, all over the other items. The nacho fries were strewn all over the bottom of the bag and were squished by the other items I ordered and were basically inedible. The Baja Midnight also had no taste, it just tasted like lightly flavored purple water. I wasted $40 of food for me and my husband and it was not a good experience at all.
  • LB
    Lujain Beauty blog
    Jan 16, 2026
    5.0
    Best tacobell in Hamilton County!
  • TJ
    t j
    Jan 8, 2026
    1.0
    Ordered food through the app once arriving in the parking lot. Because the app is easier to use than the kiosk. There is never cashiers. Went inside to to pick up order. Stood and waited approximately 20 minutes until I finally said hey where is my food. Manager was extremely rude. Said they weren't responsible for the app. Refused to make the order even when shown the order. The lady manager became aggressive. Absolute terrible customer service. Taco Bell customer service is always bad regardless of location, and you're lucky if you get all the ingredients you paid for actually in your items, but this one is an absolute new low. And unacceptable. I went through corporate customer support and that took multiple phone calls and approximately an hour of my time after wasting my entire lunch hour without eating that day. I waited the return window time for my money called back in, waited additional time. My money never was returned to me. After 30 plus days I called again. They said that on there and they showed that a payment was made. I relayed that there was no such return to my bank account and I have proof that there was no funds received as a credit. I was told that I would need to take that up with my banking Institution. That is additionally terrible customer service. I trust my bank. My payments always go through. You know who I don't trust Taco Bell app. Taco Bell employees. Taco Bell manager. And Taco Bell corporate greed customer service. I have since boycotted Taco Bell and I will never ever ever ever ever ever ever ever have any of my money support what I think is a fraud of a company. And my suggestion is that others also voice their experiences because it's a continuous problem with Taco Bell and I am not the only one. Maybe if enough people boycott the company they might do something about it
  • MS
    Manraj Singh
    Jan 1, 2026
    5.0
    Everything awesome all of the food is good and is clean
  • DO
    Daniel Oliver
    Dec 23, 2025
    1.0
    I am a doordash driver I went to this location at 1:00 in the morning. I had two deliveries to do and when I got there the manager of the building told me I could only do one delivery per car. The line was literally wrapped around the building and it took us 45 minutes just to get up to the window. I tried to explain to her that people were waiting for their food. But she just shut the window on us and said they were only going to give us one of the deliveries. It was one of the most unprofessional things I have ever seen. She does not deserve her job.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through at Taco Bell in Fishers is open from 9:00 AM to 4:00 AM Monday through Wednesday, and from 9:00 AM to 5:00 AM Thursday and Friday.

Does this Taco Bell location offer online ordering and delivery services?

Yes, you can order ahead online or via the mobile app for pick up or have your food delivered from this Taco Bell location.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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