Business Details
About
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 9201 E 116th Street! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 1.7 miles, 0.6 miles, 1.1 miles, 3.9 miles, from Adrenaline Family Adventure Park, FORUM Event Center, Nickel Plate District Amphitheatre, Conner Prairie. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
6,869 reviews
5 stars
4,190
4 stars
1,449
3 stars
624
2 stars
288
1 star
318
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the Italian beef, hot dogs, and chocolate cake shakes, but some reported issues with cold or bland food.
Service Issues
Several reviews highlighted inconsistent service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
While some customers noted clean dining areas, others mentioned dirty tables and unsanitary conditions.
Ordering Experience
Many customers found the kiosk ordering system confusing and preferred traditional ordering methods.
Pricing Concerns
Several reviews indicated that customers felt the prices were high for the quality and portion sizes received.
- ERELI RHINE2 days ago5.0I always try to get a burger or hot Italian beef here when ever I'm in town, but the crown jewel that always has my full attention is "The Chocolate Cake Shake" if you love cake , shakes or chocolate, do yourself a favor and get a large!
- TWTommy Woodson2 days ago3.0It was pretty late and the service was not great. My order was made incorrectly and the workers never called my order out to pick up while dining in. They still packed my order up to go even though it was fine in. I also tried to ask a worker a question but by him having hos esrpods in, he looked at me and kept walking. I was given an extra Chicago style dog for the wait of my messed up order. Probably won't go back
- JHJohnathan HelmJan 3, 20265.0Great food as always. Glad to see the trainers being patient with new employees learning the ropes
- MBMiranda ByrdDec 30, 20253.0The kiosk were hard to navigate properly. Alot of them require a drink and shakes aren't an option. Nobody was at the cash register to talk to a person to order at the time I was there. I got this meat combo platter and they didnt put the sausage in there.. I was disappointed.
- SHStory HopeDec 29, 20255.0Portillo’s hits the spot once again! I went with the classic Wet Beef sandwich with sweet and hot peppers, a Chicago dog, and of course, a Chocolate Cake Shake. Everything was quick, fresh, and delicious. My kids loved the lemon and lemon-strawberry cake shakes, and we even tried a piece of the chocolate eclair cake—it was great! Even with a large family order including salads, they didn't miss a beat. Can’t wait to go back.
Frequently Asked Questions About Portillo's Fishers
What are the regular operating hours for Portillo's Fishers?
Portillo's Fishers is open daily from 10:00 AM to 10:30 PM Sunday through Thursday, and until 11:00 PM on Friday and Saturday.
Does Portillo's Fishers offer drive-through service and what are its hours?
Yes, Portillo's Fishers has a drive-through open from 10:00 AM to 10:30 PM on most days and until 11:00 PM on Fridays and Saturdays.
What type of food can I expect at Portillo's Fishers?
You can enjoy authentic Chicago street food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salad, and their famous chocolate cake shake.
Does Portillo's Fishers offer delivery and catering services?
Yes, Portillo's Fishers provides convenient delivery and catering options to bring their Chicago favorites right to your door.
Are there vegetarian options available at Portillo's Fishers?
Yes, Portillo's Fishers serves vegetarian options as part of their menu.
Is Portillo's Fishers family-friendly and accessible?
Yes, the restaurant welcomes families, offers high chairs, has wheelchair accessible entrance, parking, seating, and restrooms.
What payment methods are accepted at Portillo's Fishers?
Portillo's Fishers accepts American Express, Discover, MasterCard, and Visa credit cards, and debit cards. Cash is not required.
Which nearby attractions can I visit before or after dining at Portillo's Fishers?
You can visit places like Adrenaline Family Adventure Park, FORUM Event Center, Nickel Plate District Amphitheatre, and Conner Prairie before or after your meal.
Are there other dining options near Portillo's Fishers?
Nearby dining options include Tropical Smoothie Cafe, Shake Shack, Rize Fishers, Chicken Salad Chick, and The HC Tavern and Kitchen, offering a variety of food styles and atmospheres.
How can I use nearby services like FORUM Credit Union or Riverview Health while visiting Portillo's Fishers?
While dining at Portillo's Fishers, you can conveniently access nearby services such as FORUM Credit Union for banking needs or Riverview Health Emergency Room & Urgent Care for medical services located close by.