Panera Bread

4.1
862 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Fishers is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
8510 East 96th Street, Fishers, IN
46038, United States

Hours

Reviews

4.1
862 reviews
5 stars
457
4 stars
196
3 stars
81
2 stars
54
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, highlighting items like the squash soup, chili, and various sandwiches, but there were complaints about inconsistent quality and missing ingredients.

Service Issues

Several reviews mentioned poor customer service experiences, including rude staff, long wait times, and incorrect orders, particularly with online and drive-thru orders.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for being rude or inattentive, leading to mixed experiences.

Cleanliness

Multiple customers reported cleanliness issues, particularly in the dining area and bathrooms, indicating a need for better maintenance.
  • LG
    Lynette Gray
    Dec 20, 2025
    5.0
    Always clean and good food at this location.
  • JS
    Jay Scott
    Dec 11, 2025
    2.0
    I pulled into the drive thru today around 2:15 pm. I was greeted through the drive thru speaker by a very rude African American woman. I've been coming to this location for the past 2 years and the employees are always super polite. She started out asking if I was a loyal customer, which I found to be a very weird line of questioning. After I answered no, I was being rushed through my order. She caught an attitude when I wanted a whole sandwich and ordered more food. "Anything else!" in a really nasty tone every time I spoke. After pulling to the window a different employee took my payment and repeated my order back to me to insure there wasn't any misunderstanding. This employee was polite. The African American lady who took my order at the drive thru speaker brought me my food with the creepiest fake smile and told me to enjoy extra loud while smiling with a evil grimace. I checked to make sure the food i ordered was in the bag before pulling off and she gave me another awkward and loud "enjoy" with the same evil grimace. If she is working the drive thru next time I come to this location I will leave. There is no need for this type of behavior. It caught me off guard because I was having a good day until I arrived at this Panera. Also I'd like to add that I gave a description of the employee by race as I don't know her name. She seems to be in her 40s and 50s. Really nasty attitude. There are other African American employees that work here that are amazing and polite.
  • SS
    savedxinfinity
    Dec 6, 2025
    5.0
    Great place good folks , they recently had a misfortune of a awning falling down but they are in the process of getting fix. High winds and snow.
  • BO
    Brenda Orton
    Nov 19, 2025
    4.0
    Food was good. Quiet restaurant. Plenty of room for a big or small group. Food came pretty quick.
  • MF
    Michelle Filips
    Nov 14, 2025
    5.0
    Squash soup and chili both excellent!

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread Fishers does not accept reservations.

What are the regular opening hours for Panera Bread Fishers?

Panera Bread Fishers is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.