Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor communication.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Speed of Service
Consistently noted as slow, especially in drive-thru and delivery, with many customers expressing frustration over long wait times.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and portion sizes, particularly with meat and toppings.
Cleanliness
Generally positive remarks about cleanliness of the store, though some noted issues with food handling practices.
ZC
Zachary Alexander Curtis
Dec 12, 2025
5.0
Excellent Customer Service and Friendly Customer Service cashier was beyond nice
DD
DeathMetalChasm
Dec 5, 2025
3.0
Went there at 6pm to sit down and have food. There was a sign on the door saying the dining room was closed and you could only use the drive thru.
AD
Anita Deal
Nov 17, 2025
1.0
THIS was the original Turkey Tom I received 11/17/2025, never in my years have I ever had this lettuce used! Ruined my entire sandwich!!!
MM
Marissa
Nov 8, 2025
5.0
This Jimmy John's has great service and food. I've never gotten my order wrong here and per usual, they are freaky fast.
ES
Ed Smith
Nov 2, 2025
2.0
I truly do not understand what young people are learning nowadays. I pull up to the drive-through, he couldn't hear me and confirmed that he was having a hard time hearing me. I said I'll just drive up to the window then and he said no it's harder to take an order at the window. OMG you've got to be kidding me. Generally when you drive up to a drive-through and they can't hear you they tell you to come up to the window so they can take your order. Jimmy John's Management take note.