Jimmy John's

3.4
148 reviews

About

Sandwich Restaurant

Location

Jimmy John's
13272 Market Square Dr, Fishers, IN
46038, United States

Hours

Reviews

3.4
148 reviews
5 stars
66
4 stars
17
3 stars
11
2 stars
14
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor communication.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Speed of Service

Consistently noted as slow, especially in drive-thru and delivery, with many customers expressing frustration over long wait times.

Food Quality

While some customers enjoyed the food, others reported issues with freshness and portion sizes, particularly with meat and toppings.

Cleanliness

Generally positive remarks about cleanliness of the store, though some noted issues with food handling practices.
  • ZC
    Zachary Alexander Curtis
    Dec 12, 2025
    5.0
    Excellent Customer Service and Friendly Customer Service cashier was beyond nice
  • DD
    DeathMetalChasm
    Dec 5, 2025
    3.0
    Went there at 6pm to sit down and have food. There was a sign on the door saying the dining room was closed and you could only use the drive thru.
  • AD
    Anita Deal
    Nov 17, 2025
    1.0
    THIS was the original Turkey Tom I received 11/17/2025, never in my years have I ever had this lettuce used! Ruined my entire sandwich!!!
  • MM
    Marissa
    Nov 8, 2025
    5.0
    This Jimmy John's has great service and food. I've never gotten my order wrong here and per usual, they are freaky fast.
  • ES
    Ed Smith
    Nov 2, 2025
    2.0
    I truly do not understand what young people are learning nowadays. I pull up to the drive-through, he couldn't hear me and confirmed that he was having a hard time hearing me. I said I'll just drive up to the window then and he said no it's harder to take an order at the window. OMG you've got to be kidding me. Generally when you drive up to a drive-through and they can't hear you they tell you to come up to the window so they can take your order. Jimmy John's Management take note.