Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Mixed reviews on food quality; some customers enjoyed the pizza while others reported issues like soggy or burnt pizzas.
Customer Service
Generally positive feedback on customer service, with many praising staff friendliness and helpfulness, though there were complaints about rude staff and poor management.
Delivery Issues
Frequent complaints about late deliveries and cold food, with some customers expressing frustration over delivery service changes.
Consistency
Many customers noted the consistency in food quality and service, although some mentioned a decline in quality over time.
Cleanliness
Most reviews highlighted a clean environment, but there were isolated incidents of unprofessional behavior observed.
JS
Johnny Smith
Dec 10, 2025
4.0
Very consistent
NU
New User
Dec 3, 2025
2.0
Food was not good. There was nothing special to it and it was lacking flavor. Got shorted a wing and the pizza had a very long hair in a corner that was in 4 slices of the pizza. Service was fine not friendly nor dismissive just average. The inside is weird there was a ladder in the middle of the joint and it looks run down. Not going to come back
SK
stewy kgb
Nov 7, 2025
5.0
Very consistent, on time, great food
CS
Candy Smith
Oct 14, 2025
1.0
Calling for delivery is horrible! Digital voice ordering is awful!! Takes 10 minutes to order. Never ordering from Donatos again.
AS
annette shandy
Aug 2, 2025
5.0
I love donatos!!...just wished we had one closer to winchester in