Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Many customers praised the friendly and helpful staff, though some reported poor service and unprofessional behavior.
Order Accuracy
Several reviews highlighted issues with incomplete or incorrect orders, leading to customer dissatisfaction.
Food Quality
While many enjoyed the pizza and subs, there were complaints about burnt or poorly made food.
Delivery Issues
Numerous customers experienced significant delays and problems with delivery, particularly when using DoorDash.
Cleanliness
The restaurant was noted for being clean, but some customers expressed concerns about staff hygiene practices.
WR
Walt Riley
Nov 8, 2025
1.0
Totinos>Donatos
EE
Erin Edwards
Oct 18, 2025
5.0
Seriously nicest guy works here! It made me so glad we chose donatos!
JM
Jim McDonald
Sep 29, 2025
5.0
Friendly folks at counter and great all round service. It's a storefront location apparently geared for more carryout than dine in, but there are tables and seating for 15~20 folks.
My ONLY gripe is only bottled drinks, no fountain.
The service more than made up for the drink selection.
AZ
Andrew Znachko
Sep 19, 2025
5.0
We sat down and ate. They didn’t have a soda fountain but gave us water and the man behind the counter was really helpful and kind. Kids loved the pizza and breadsticks
CD
Cory D
Aug 22, 2025
1.0
Order chicken Spanish mozzarella pizza. THEY FORGOT THE CHICKEN!!! Second time in a row that they have messed up my order. Last time they forgot my sauce for my wings! Will never order from them again.
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Donatos Pizza via mobile apps?
Yes, you can order via the Donatos Pizza app available on the Apple App Store and Google Play Store, or use their website to order online.
Does Donatos Pizza have wheelchair accessibility and family-friendly amenities?
Yes, Donatos Pizza has wheelchair accessible entrances and restrooms, high chairs, and welcomes families.
What nearby dining options are available around Donatos Pizza?
Near Donatos Pizza, you can find restaurants like Pure Eatery, Spicy Pickle (fish and chips), Moe's Southwest Grill, Tako Seoul (Asian cuisine), Wild Ginger (Japanese and sushi), and Marco's Pizza.
What wellness services are close to Donatos Pizza?
Nearby wellness centers include Athletico Physical Therapy and HOTWORX, which offers yoga, gym, and pilates classes.
Where can customers find after-meal entertainment or services near Donatos Pizza?
Customers can visit spots like Beef 'O' Brady’s bar, Chatham Tap Restaurant & Pub, Lilly Nails & Spa, and various retail stores like Piper Boutique and CVS Pharmacy nearby.