Dairy Queen Grill & Chill

3.3
440 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
13092 Publishers Pl, Fishers, IN
46038-8826, United States

Hours

Reviews

3.3
440 reviews
5 stars
173
4 stars
71
3 stars
43
2 stars
37
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from management, leading to a negative customer experience.

Food Quality

Customers frequently reported issues with food temperature, incorrect orders, and poor preparation, contributing to dissatisfaction.

Cleanliness

Multiple reviews mentioned dirty tables, sticky floors, and unsanitary conditions within the restaurant, impacting the overall dining experience.

Pricing

Many customers expressed concerns about high prices for food and ice cream, often feeling that the value did not match the cost.

Inconsistency

There were several mentions of inconsistent service and product quality, with some customers having positive experiences while others faced significant issues.
  • AF
    Audie Fooshee
    Nov 7, 2025
    5.0
    Nice service 👌
  • SS
    Svetlana Smith
    Oct 25, 2025
    2.0
    This location used to be a frequent stop, but the service has declined a ton over the past few years. The older, blonde manager (?) is extremely rude and borderline aggressive, have had two weird experiences with her. One was when we were eating in and overheard her yelling at one of her employees, naturally we looked as one does when you hear a loud argument in a formerly silent, near empty restaurant...she caught us looking and yelled "YOUR FOODS READY, IN CASE YOU WANT IT!" No it wasn't, we already had it out on our table eating it...another time was recently when we went up to order and she gave my young child a sarcastic response when they tried to order for themselves, then snapped at me "what do you want?"...as I was ordering our food she was literally looking down at and scrolling on her phone the entire time. Then handed us two near melted bowls of ice cream soup. I'm not sure if this woman is the one who put up all the Bible quotes and imagery on the wall by the register, but her behavior and attitude certainly clash with it!!
  • KM
    Kayla Morris
    Oct 24, 2025
    1.0
    *shuts drive thru door in my face* I frequent this location a few times a year. While there is a closer location to my house, I dislike it and choose to drive here instead. I pull up in the drive thru and attempt to order a pumpkin pie blizzard. The associate then responds with a little attitude “we no longer have that.” Confused since it’s the middle of October and all you see are advertisements for pumpkin??? I respond “oh they took it away? When?” The associate then responds with an even bigger attitude “ I DONT KNOW.” I should have just left at that point, but proceeded to order something else. I pull up and they tell me my total. I hand the rude associate my card to pay, and another associate brings me my blizzard. “You’re welcome.” And then she shuts the door in my face. It was extremely rude. I won’t be back. Fishers Dairy Queen, check on your employees.
  • SO
    Salome Ortiz
    Oct 18, 2025
    3.0
    I went through the drive through and they did not give me a lid and the ice cream immediately started melting. It did taste good but since it immediately it got all over my car.
  • JK
    Jordon Kaus
    Oct 5, 2025
    4.0
    It's good for icecream, but it's pricey. Make sure to have the app for points.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Fishers, IN?

Dairy Queen Grill & Chill in Fishers, IN is open daily from 10:00 AM to 10:00 PM.

What type of food and treats does Dairy Queen Grill & Chill offer?

They offer classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburgers®.