Customer experiences with service are mixed; while many praise the friendly and helpful staff, several reviews highlight instances of rudeness and poor management.
Food Quality
There are significant concerns regarding food quality, with reports of food poisoning, incorrect orders, and a decline in freshness and taste since new management took over.
Cleanliness
The restaurant is generally reported as clean, but some customers have noted issues with cleanliness and food preparation standards.
Management Issues
New management has received negative feedback, with customers expressing disappointment over changes in service and food quality compared to previous ownership.
Customer Loyalty
Despite recent issues, many customers express a strong loyalty to the location, citing it as their preferred Dairy Queen and appreciating the overall experience.
ED
Eli Dalton
Nov 28, 2025
5.0
Great Ice Cream!
BT
Ben Town
Nov 28, 2025
4.0
It was so fun! And I got ice cream for the first time
MC
M C
Nov 22, 2025
2.0
Went through the drive-through to pick something up for one of my children.
The guy was just plain rude. It was completely uncalled for there are too many places that have drive-through and other Dairy Queen that I can go to I believe it was one of the new managers or owners too
NE
Nick Eddy
Nov 8, 2025
5.0
Family owned and operated, excellent service and quality, convenient location
RP
Rollin Puggy
Nov 2, 2025
5.0
The drive thru is a bit sketch but other than that the workers are nice and you get fresh food it just may take a little bit and it's piping hot when you get it from the looks of it appeared clean
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Fishers, IN specialize in?
Dairy Queen Grill & Chill offers classic fast-food items such as soft-serve ice cream, signature shakes, burgers, and fries.
Where is Dairy Queen Grill & Chill located in Fishers?
It is located at 11976 N Allisonville Rd, Fishers, IN 46038-2314, USA.
What are the operating hours for Dairy Queen Grill & Chill in Fishers?
The restaurant is open daily from 10:30 AM to 9:30 PM.
Does the Dairy Queen in Fishers offer drive-thru service?
Yes, this location has a drive-thru available for customer convenience.
Is Dairy Queen Grill & Chill in Fishers family-friendly and wheelchair accessible?
Yes, the location welcomes families, is good for kids, and is wheelchair accessible with seating and restrooms.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can place orders online through their official order page for pickup.
Are there any promotions or deals offered by Dairy Queen Grill & Chill?
Yes, by downloading the Dairy Queen app, customers can access exclusive deals and mobile rewards.
What nearby places can I visit before or after stopping by Dairy Queen Grill & Chill?
Nearby, you can visit Hallmark for gifts or Cynthia's Hallmark Shop for flowers and gifts, making it easy to combine shopping with your meal or treat.
Are there other dining options close to Dairy Queen Grill & Chill in Fishers?
Yes, nearby restaurants include Aloha Hawaiian BBQ, Mark Pi's Express (Chinese and fast food), and 5280 Bistro, providing various cuisines to explore.
Can I find health and wellness services near Dairy Queen Grill & Chill?
Yes, nearby health-related services include Indiana Chiropractic Center, Harmony Medical Associates, Select Physical Therapy, and Fishers Vet Hospital.