Chipotle Fishers 116th is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted unsanitary conditions, including dirty floors and tables, and a lack of cleanliness in the kitchen.
Customer Service
Numerous customers reported rude and unprofessional behavior from staff, with complaints about poor service and lack of attention.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and inconsistent portion sizes.
Ingredient Availability
Frequent complaints about being out of key ingredients, such as guacamole, sour cream, and various meats, were noted.
Overall Experience
Overall, the location received a significant number of negative reviews, with many customers expressing dissatisfaction and a reluctance to return.
SH
S H
3 days ago
5.0
I've been picking food from this Chipotle every couple weeks for the last several months and am always happy with the food received.
TC
Thomas Coleman
Jan 6, 2026
1.0
Never again. Ordered lunch for my mom and I and went with a steak burrito. The burrito had a total of 4 pieces of steak. I reached out to Chipotle, via the website. Using the AI, "Pepper", I stated my complaint and it said it would be followed up by the store leadership. Three weeks later, no follow-up or anything. Customer service is dead. Chipotle will never see my money again. Thank you for your attention in this matter.
BP
Bryndon Preston
Jan 6, 2026
5.0
I was looking forward to lunch with my friend. The team at Chipotle let me know that rice would be delayed for about 15 minutes. No problem, my lunch guest was a little ways out.
We got to the line to order and Honesty greeted us with a friendly smile and as we started to order the team Gabe came up with the rice, and we were off to a great meal.
Laurie, Marvis, and Jacob were working back in the kitchen working away. There was friendly conversation going on as the team communicated tasks. It created a friendly buzz in the restaurant.
The food was ready shortly, and we paid our bill and sat down to a delicious meal. There weren't any issues, just great customer service from the team and great food. I won't hesitate to be back to this location.
EY
Ethan “Jac” Young
Jan 6, 2026
3.0
Food was pretty good, but the service is kinda bad, the woman taking my order rushed me along and didn’t give me 2 of the things i asked for, and just passed my burrito off to the next dude, everyone was ok but her, she wasn’t rude just maybe a bit too quick to dismiss me cause i lowkey wanted to buy a 3rd burrito but she started talking to the next guy and making his burrito before i could respond.
I just recommend online orders atp, the customer service isn’t their strong suit anymore
LW
Lake Webb
Dec 29, 2025
1.0
Consistently the worst Chipotle experience I’ve had. Orders messed up, extremely small portions…just overall poor quality experience. I will not be returning to this location even though the next closest is 15 minutes further.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Fishers 116th offer?
Chipotle Fishers 116th serves customizable Mexican-inspired dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours at Chipotle Mexican Grill Fishers 116th?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Fishers 116th offer pickup and delivery services?
Yes, they provide in-store pickup and delivery options for customer convenience.
How can I order online from Chipotle Fishers 116th?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
Where is Chipotle Mexican Grill located in Fishers?
It is located at 9760 E 116th St, Hamilton, Fishers, IN 46037, USA.
What nearby banks can customers visit when coming to Chipotle Fishers 116th?
Nearby banks include Bank of America Mortgage, Bank of America Financial Center, Bank of America ATM, and Old National Bank, which might be useful for customers who need to manage finances before or after dining.
Are there any pediatric and family medical offices near Chipotle Fishers 116th?
Yes, nearby medical offices include Peyton Manning Children's Fishers Pediatrics, Steven M. Steinkeler, Heather E. Slaven, MD, Eva M. Freeman, MD, Gabrielle F. Butts, DO, Stephan M. Zentner, MD, Lauren K. Dill, NP, and Tamra A. Woodworth, MD.
What are some nearby delivery and shipping options near Chipotle Fishers 116th?
For shipping and delivery needs, customers can visit the UPS Authorized Shipping Outlet and the UPS Access Point location nearby.
Are there other dining options near Chipotle Fishers 116th?
Yes, nearby dining options include Penn Station East Coast Subs and Sweetgreen for those interested in sandwiches or health food.