Chipotle Mexican Grill

2.8
656 reviews
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About

Mexican Restaurant
Chipotle Fishers 116th is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9760 E 116th St, Fishers, IN
46037, United States

Hours

Reviews

2.8
656 reviews
5 stars
195
4 stars
86
3 stars
41
2 stars
51
1 star
283

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.

Cleanliness

The location consistently received complaints about unsanitary conditions, including dirty floors and tables, and a lack of cleanliness in food preparation areas.

Portion Sizes

Many customers expressed dissatisfaction with small portion sizes and stinginess with ingredients, often feeling they did not receive value for their money.

Menu Availability

Frequent reports indicated that the restaurant was often out of key ingredients, leading to disappointment and frustration among customers.

Management Issues

Reviews pointed to poor management practices, including inadequate staffing and lack of training, contributing to a chaotic and unsatisfactory dining experience.
  • AU
    Andrew Umstead
    Nov 13, 2025
    1.0
    Completely fed up with this location. Management must be telling employees here to skimp on the portions. They give half ass spoons of everything. It’s ridiculous.
  • CB
    Charles B
    Nov 10, 2025
    1.0
    Rice didn't seem fresh. Felt like i got the crusty crunchy rice. There was a chicken bone in my bowl. They gave me 3 spoons. If they didn't give handfuls of silverware they might have had forks to give. Really disappointing lunch
  • CM
    Coleman Maxwell
    Nov 9, 2025
    1.0
    I see why now this location has has so many 1-star reviews. Portions are always inconsistent and ya’ll gave me and my wife explosive diarrhea.
  • AH
    Agnes Harrington
    Oct 29, 2025
    1.0
    Generally, as far as fast food goes chipotle is by far the best option (not good, but best of what we have). Decided to get a quick meal after a long day in the office was met with staff rolling their eyes on us the moment we entered the store. Please forgive me for trying to enter as customer while you are trying to hang something on the door. I get it, it’s annoying but please do bear with us, This was then followed by a single person serving us while 4 other staff member watched. Would not recommend.
  • BR
    B R
    Oct 22, 2025
    2.0
    This location seems to have so many problems and management obviously doesn't care based on the reviews. I have an issue every time I come in. Today I came in wanting the carne asada with the red chimichurri sauce. I was informed that they were out of carne asada. I settled for chicken with chimichurri. When I went to pay she charged me an extra dollar for the chimichurri. I asked why and she said it only goes with the carne asada. I said but you are out of the carne asada. She looked at me and shrugged. My fault I guess for continuing to come in this location. The one on E 96th Street is much better.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Fishers 116th offer?

Chipotle Fishers 116th serves customizable Mexican-inspired dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours at Chipotle Mexican Grill Fishers 116th?

The restaurant is open daily from 10:45 AM to 11:00 PM.