Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently praised the friendly and helpful staff, though some noted slow service and issues with order accuracy.
Food Temperature
There were numerous complaints about food being served cold or not fresh, with some customers expressing dissatisfaction with the quality of their meals.
Order Accuracy
Many reviews highlighted issues with missing items or incorrect orders, leading to frustration among customers.
Atmosphere
The restaurant was described as clean and welcoming, but some customers noted it felt outdated and could benefit from a remodel.
Customer Support
While some customers received good support when addressing issues, others reported poor communication and unhelpful responses from management.
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Ryan
Feb 14, 2026
5.0
Always fast and friendly service and fresh food!
RR
Roger Reed
Jan 9, 2026
5.0
Arby's is good
TA
Trevor Adams
Jan 8, 2026
1.0
The food was cold when we got home, 10 minutes away. The double roast beefs we got were barely bigger than the classic that we also received, that was supposed to be and paid as a double. We asked for horsey sauce several times as well as ranch and BBQ, and received only arbys sauce. Completely dissatisfied. Would love my money back, but Noone is answering the phone or anything and their website was even less helpful.
MW
Mike Williamson
Dec 5, 2025
5.0
Best customer service I've ever had from an Arby's. Good crew there.
MG
Mark Glover
Dec 1, 2025
1.0
It’ was horrible ! I just paid 34$ for dried chicken tenders ,three cold roast beef sandwiches on stale buns and then they forgot my Fries after all that !! If you’re going to gouge your customers at last give them some hot food !! I mean I could have gone to a proper restaurant and been served with good food !! Oh and on top of it they won’t answer the phone when you try and call !! Arby’s used to be good but this is Arby’s is a disaster