Jimmy John's

Reviews

• ID

  Isaiah Douglas

  2 days ago
  1.0
  Consistent horrible service. Slow and mess up orders routinely. Not sure how this location is still in business.
• JS

  Justine Swisher

  Mar 27, 2026
  1.0
  I've gotten delivery from this location multiple times now. I'm within a 5 minute drive but it somehow takes an hour, everytime. This order today, I waited at my door for them to leave because my toddler was behind me in just undies. They sat in their car for several minutes before leaving. On top of that, they have gotten my order wrong in some way or another, everytime.
• AW

  Anna Wargel

  Mar 20, 2026
  2.0
  I did an order online and picked up my order in the drive thru. There was another car in front of me at the window when I pulled up. I had to wait over 15 mins to pick up my food. Once I pulled up to the window, the guy working didn’t apologize, ask how I was doing, or thank me for coming. My food had been sitting in the bag next to the window for awhile. My food was good and order was correct!
• RR

  Rachel

  Feb 11, 2026
  1.0
  Management needs to properly staff their store during peak hours, and accurately reflect wait times on the app. I ordered online for ASAP drive thru and had to walk inside and get a refund for my order ~15-20mins after I placed it. Staff clearly could not handle the amount of orders coming in. Very disappointing.
• RR

  roey ryan

  Jan 4, 2026
  5.0
  Ordered online and my sandwich was missing the avocado spread. I called and they immediately took responsibility and remade it, no hesitation. When I picked it up, it was ready, the guy was super kind and well spoken, and he even added extra avocado plus chips! I was this close 🤏🏻 to scraping the roof of my mouth off on a Subway sandwich, but Jimmy John’s came in clutch. Customer service absolutely outdid itself. ✨️