Service Issues
Many customers reported slow service, long wait times, and incorrect orders, particularly during busy hours.
Food Quality
While some customers enjoyed the food, there were frequent complaints about incorrect orders, cold items, and poor preparation.
Staff Attitude
Feedback varied on staff friendliness, with some praising helpful employees while others reported rude interactions.
App Functionality
Several customers experienced issues with the mobile app, including errors and delays in order processing.
Positive Experiences
Despite the negatives, there were numerous positive comments about specific staff members and the enjoyment of drinks and certain food items.