Shah's Halal Food began in 2005 as a lone food cart in Queens, N.Y., and opened its first brick & mortar storefront in 2016. The menu includes chicken, lamb, falafel, kebab and fish platters, with basmati rice and a variety of sauces; gyros; cheese steak sandwiches; burgers; chicken nuggets; hummus; salads; baklava and much more!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.