McDonald's

3.3
1429 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
999 E Mount Pleasant Rd, Evansville, IN
47725, United States

Hours

Reviews

3.3
1,429 reviews
5 stars
418
4 stars
289
3 stars
268
2 stars
166
1 star
288

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff interactions and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

The quality of food varied significantly, with complaints about cold, old, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms.

Staff Friendliness

While some customers praised friendly staff, others reported unprofessional behavior and lack of acknowledgment.
  • KM
    Keith McIntosh
    Jan 2, 2026
    1.0
    This morning I ordered a sausage burrito with mild sauce. I got up to the window to pick up the food and the guy getting the food ready for the drive through was having a FaceTime conversation with someone. I think that is very unprofessional. Maybe if he wasn’t doing that I would have gotten the sauce I ordered. Don’t think I’m coming back!
  • JJ
    Jessica
    Dec 27, 2025
    5.0
    Went perfectly well no problems at all.
  • DD
    Daryl
    Dec 27, 2025
    3.0
    I stopped by McDonald's on Mount Pleasant Road on my way home from Evansville. I ordered a 2 Cheeseburger Meal at the drive thru. The young man that took my order was great! The guy who handed out my food most not have wanted to be there. He didn't say a word. He didn't confirm my order before handing it out or say "You're welcome" after I thanked him. He just looked at me like I was an idiot! The cheeseburger portion of the meal was nice and hot! The French fries were hot garbage! They were old and nasty without any salt. If I was dining in, I would have rejected them and gotten fresh fries. My overall experience with this particular McDonald's location was a mixed bag, hence the three star rating.
  • RR
    Ryan Reynolds
    Nov 29, 2025
    1.0
    If you like being treated like crap by the person taking your order, and having that person mumble at you when you want to make sure the order was right, then hey, this is the place for you.
  • HC
    Hailey Calvert
    Nov 20, 2025
    1.0
    My mother and I went through the drive-through. My mother is pregnant and on bedrest it was just easier. She ordered two steak, egg and cheese bagel meals. We were told to park by the doors because they were running a little behind. A woman came out and handed my mother a bag and said here are your bacon, egg and cheese bagels. My mother explained that we ordered steak, egg and cheese bagels the woman then questioned if my mother was sure she ordered the steak, egg and cheese and not the bacon Mother replied she was absolutely sure as neither one of us eat pork The woman then put her hand inside of my mother’s car and snatched the bag out of my mother’s hand And went back inside and about three minutes later, a different woman came out and handed my mother The bag of food didn’t say anything turned around and walked away. My mother opened one of the sandwiches and found that they were still bacon, egg and cheese bagels She then went inside where the one who had just handed her. The bag asked if there was a problem. My mother explained that yes, there was twice now We were given the wrong food. She then asked if we were sure My mother attempted to explain when the girl turned around and walked away mid sentence She then began arguing with another employee. They were cursing at each other about five minutes later We were handed another bag with steak, egg, and cheese bagels in it. My mother thanked The Employee who turned around without saying a word and walked away I just feel like the entire situation could’ve been handled differently People make mistakes and that’s fine. We’re all human, but the interaction with the employees was very disrespectful. Did you spend how much did you spend?

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 999 E Mount Pleasant Rd, Evansville?

The restaurant is open daily from 4:30 AM to 11:00 PM on weekdays and from 6:00 AM to 11:00 PM on weekends.

During what hours is the drive-thru service available?

Drive-thru is open from 4:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.