Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Inconsistent food quality was noted, with many customers receiving cold or improperly prepared items.
Customer Experience
Several reviews highlighted poor customer service, including rude staff interactions and lack of attention to customer needs.
Cleanliness
Multiple customers mentioned dirty conditions in the restaurant, including restrooms and overall cleanliness.
Management Concerns
There were complaints about management's responsiveness to issues, with calls for better training and oversight.
DC
Debra Cain
2 days ago
5.0
. clean, friendly, food hot. was carry out and then 9yoa grkid wanted to eat inside so we came in. how sad to find no play area.
HC
Hailey Calvert
4 days ago
1.0
My mother and I went through the drive-through. My mother is pregnant and on bedrest it was just easier. She ordered two steak, egg and cheese bagel meals. We were told to park by the doors because they were running a little behind. A woman came out and handed my mother a bag and said here are your bacon, egg and cheese bagels. My mother explained that we ordered steak, egg and cheese bagels the woman then questioned if my mother was sure she ordered the steak, egg and cheese and not the bacon Mother replied she was absolutely sure as neither one of us eat pork The woman then put her hand inside of my mother’s car and snatched the bag out of my mother’s hand And went back inside and about three minutes later, a different woman came out and handed my mother The bag of food didn’t say anything turned around and walked away. My mother opened one of the sandwiches and found that they were still bacon, egg and cheese bagels She then went inside where the one who had just handed her. The bag asked if there was a problem. My mother explained that yes, there was twice now We were given the wrong food. She then asked if we were sure My mother attempted to explain when the girl turned around and walked away mid sentence She then began arguing with another employee. They were cursing at each other about five minutes later We were handed another bag with steak, egg, and cheese bagels in it. My mother thanked The Employee who turned around without saying a word and walked away
I just feel like the entire situation could’ve been handled differently People make mistakes and that’s fine. We’re all human, but the interaction with the employees was very disrespectful. Did you spend how much did you spend?
BB
blake Byrum
Oct 26, 2025
1.0
False Advertisement. The digital menu clearly states that monopoly pull tabs are on 10 piece nuggets and large soft drinks. I ordered a 20 piece nugget, large fries and large Dr. Pepper. My fries were the only thing with a pull tab and quite frankly, I wasn't even hungry, I only went for the pull tabs. I feel deceived, used, lied to and manipulated. If I didn't still need a Tennessee Ave, Pennsylvania Ave, Ventnor Ave, Park Place, Board Walk, three of the four Railroads, and/or Waterworks, I would turn my back on McDonald's completely but I will definitely not go to this location again. Green River is crossing a fine line as well (they didn't put one on my large drink yesterday). After they finish this Monopoly game, I'm THROUGH with this franchise!
DI
DAN IRMSCHER
Oct 17, 2025
1.0
After 20 mins of not getting my food i had to leave. Very slow
What are the regular dine-in hours for McDonald's at 999 E Mount Pleasant Rd, Evansville?
The restaurant is open daily from 4:30 AM to 11:00 PM on weekdays and from 6:00 AM to 11:00 PM on weekends.
During what hours is the drive-thru service available?
Drive-thru is open from 4:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.
What delivery options does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery online?
You can order through their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple and Android devices.
What payment methods are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a rewards program?
Yes, they offer MyMcDonald's Rewards where you can earn points for free food. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there any nearby places where I can go shopping before or after my meal?
Yes, Dollar General is nearby, a discount store where you can find various arts and crafts supplies and more.
Where can I find fitness centers close to McDonald's on E Mount Pleasant Rd?
Nearby fitness centers include Austin Current - Personal Training & Fitness and Bob's Gym, both close by for a workout before or after dining.
Are there medical facilities near this McDonald's location?
Several medical providers are nearby, including Tri State Community Clinics (health and pharmacy), Garland Vision (optometrist), and Family Medicine Associates.
What services does this McDonald's restaurant provide besides dine-in?
Besides dine-in, they offer drive-thru, mobile ordering, WiFi, gift cards, mobile offers, and delivery services including McDelivery.