McDonald's

3.4
1451 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
909 N St Joseph Ave, Evansville, IN
47712, United States

Hours

Reviews

3.4
1,451 reviews
5 stars
478
4 stars
305
3 stars
289
2 stars
147
1 star
232

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor customer service experiences, particularly during busy hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Speed of Service

Numerous customers experienced long wait times in both drive-thru and in-store, often exceeding acceptable limits for fast food.

Food Quality

There were consistent complaints about cold or poorly prepared food, with some customers finding items unsatisfactory or unappetizing.

Management Issues

Several reviews pointed to poor management and staffing problems, suggesting a need for better leadership and training.
  • MF
    Maverick Faith
    3 days ago
    1.0
    They screw your order up 50% of the time. Double check before you drive off is absolutely required protocol here.
  • RR
    rylyn
    Nov 2, 2025
    1.0
    I come here often because this is the closest location to me , often have problems forgetting items giving incorrect items , long wait time and rude customer service . Today was the last day I will be ever coming there I placed a mobile order a water is not an option as a drink so I ask at the window the lady rudely said “ that’s something you ask at the next window” normally I’m not the type of person to write bad reviews or reviews in general I’ve worked in fast food I know how it can be sometimes so then I pull to the next window and the lady told me her drink carrier was to full she couldn’t make it , it would have to be without ice which makes no sense at all . Was very Rude about it then I get my food I get a unsweet tea instead of sweet and egg on what was supposed to be a regular sausage McMuffin. the food was so sloppy put together this location is horrible staff here is horrible & rude, service is horrible . Place needs to be shut down and new management at this point, considering I’m not the only customer having so much issues with this location normally I would just go on about my day but this was the last straw . Do not recommend this location at all
  • KH
    Kaitlyn Herron
    Oct 24, 2025
    5.0
    It’s always fast and fresh😭 The best crispy fries
  • EE
    Eddie
    Oct 20, 2025
    4.0
    I only go there on Sundays at noon and get 2 mc'chickens and large fries
  • JS
    Jimmy Stewart
    Oct 12, 2025
    1.0
    Waited forever for food and got my first ever Big Mac that had only a single patty of meat. The fries were incredibly cold and stale as well. Will not return.

Frequently Asked Questions About McDonald's

What are McDonald's regular dining hours at 909 N St Joseph Ave, Evansville?

McDonald's is open Monday to Wednesday and Sunday from 4:00 AM to 12:00 AM, and Thursday to Saturday from 4:00 AM to 1:00 AM.

When is the drive-thru service available at McDonald's in Evansville?

The drive-thru is open Monday to Wednesday and Sunday from 4:00 AM to 12:00 AM, and Thursday to Saturday from 4:00 AM to 1:00 AM.