McDonald's

3.1
1581 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4701 Lincoln Avenue, Evansville, IN
47715, United States

Hours

Reviews

3.1
1,581 reviews
5 stars
426
4 stars
247
3 stars
306
2 stars
189
1 star
413

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and rude staff interactions.

Food Quality

Many reviews mentioned cold or incorrect food orders, with some customers expressing dissatisfaction with the freshness and preparation of their meals.

Cleanliness

Several customers highlighted unsanitary conditions in the dining area and bathrooms, indicating a need for better maintenance.

Staff Performance

While some staff members received praise for their friendliness, others were criticized for being unhelpful or disrespectful.

Management Concerns

Customers expressed frustration with management's lack of responsiveness to issues and overall poor management practices.
  • LL
    Landsraad
    Sep 2, 2025
    1.0
    Doesn't exist. Must have torn it down. There is construction vehicles. Maybe a full rebuild?
  • TJ
    Tony Evitts jr
    Aug 1, 2025
    1.0
    It was ridiculous, I had to wait almost 20 minutes for my food, because they gave my food to the wrong customer, I went in the manager didn’t want to do anything be on her phone and the two employees look down on me with a smirk, I have never been disrespected and treated this way I’ll definitely won’t be back!!!!
  • DS
    Don/Judy Sallee
    Jul 11, 2025
    1.0
    Waited in a hot lobby for 20 minutes and was told to wait until they got the door dash orders out first 😖
  • XL
    Xy Mobile Legends
    Jul 9, 2025
    3.0
    Mal servicio una de las señoras que estaba atendiendo respondió de una manera que dan ganas de salir corriendo pero un joven que nos atendió de forma directa muy amable y lo felicito por su actitud pero la señora dejo mucho que desear de echo quizás nunca más vuelva a visitar dicha tienda
  • DS
    dirk suits
    Jul 9, 2025
    1.0
    Scammed. Lets start at the basics. I made a mobile order. Won't be making that mistake here again. I can't get a refund because they closed the order out. The singular item I ordered was unavailable, yet they closed the order out. I can't get a refund due to that. I am out my money, couldn't get a refund from the store. Couldn't get the manager to get off her phone to help. The man manning the counter didn't know how to help. He honestly gets a pass in this story except for being the bearer of bad news. Save yourself the effort and go to Wendy's. It's five seconds away and can actually communicate. Fire the manager for being unwilling to get off her phone and help a client who was out their money despite getting no goods for their money.

Frequently Asked Questions About McDonald's

What are the drive-thru hours at this McDonald's location?

The drive-thru is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday until midnight, and Sunday from 6:00 AM to 11:00 PM.

What delivery services does McDonald's offer here?

They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.