McDonald's

Reviews

• MC

  Meagen Crafton

  2 days ago
  1.0
  “The new concept of removing employees from the front counter is disappointing. If reducing staff does not result in lower food prices, then there is no justification for diminishing customer service. The staff, however, did the best they could with the resources they were given.”
• BM

  Bret McBride

  5 days ago
  1.0
  I just spent 30 min in the drive through of this McDonald, I have never experienced customer service this poor at any McDonalds EVER! I ordered by number a #9 - Cheeseburger meal large, a #8 fish filet meal large, and another #9 cheeseburger meal med. We were ask to pull to front to wait 2 min for the fish, we waited close to 10 min. When the person brought out the food he ask if we had 2 fish filet, I explained that we ordered 1 fish meal and 2 cheeseburger meals. He said he would go correct proplem and wemt back inside and returned few minutes later handed me the food as if it was corrected . My wife checked the bag and he made no correction, we checked our receipt and had been charged for wrong order. I drove around to first window the emoloyee told me to pull to next window and they would get us what was ordered. At this point at second window a lady came to window shift manager I again explained what happened
• SS

  Shawn Samples

  6 days ago
  5.0
  Service got a 3 because of training of cashier i had was kinda not right. Just left her to figure out. Should be another way to train cashiers. Not right on the spot. Atmosphere was not that great do to not enough seating and condiments area.
• JD

  Jon Doe

  6 days ago
  2.0
  I waited 15 minutes for my family’s food, and I ordered 2 McDoubles with no ketchup and STILL got ketchup.. They made me pull forward past the window to make me wait 15 minutes, and other people were getting their food before me behind me in line… I think this is highly unacceptable especially since I just saw the owners left right when I got there…
• SM

  Susan Mathis

  Dec 21, 2025
  2.0
  I don't normally leave reviews, but feedback is needed here. This location consistently has terrible service and food quality. This has been the case for years. You can do better! Please, please take notes for whatever the location at the Lloyd/Burkhardt is doing to manage and train employees, and mimic it. I purposely go out of my way to avoid this establishment, and when I need to make an exception, every visit is a disappointment. Surely improvements can be made. On a safety note, please move the new sign as customers exit left onto Lincoln Ave. It is blocking the view of traffic and is likely going to cause wrecks.

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