Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unprofessional staff, with several instances of poor communication and lack of acknowledgment.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Wait Times
Customers frequently complained about long wait times, both in the drive-thru and for curbside orders, often exceeding 20-30 minutes.
Food Quality
Several reviews mentioned cold, old, or poorly prepared food, with some customers experiencing food-related illnesses.
Cleanliness
The restaurant was noted to be unsanitary, with reports of dirty restrooms and overall lack of cleanliness.
JM
Jessica Moorman
3 days ago
1.0
Terrible customer service, very slow service, most employees have an attitude like they aren’t the ones who chose to work there… food is cold or nasty 9.5 out of 10 times. Prepare to get pulled forward almost every time so you can wait for them to deliver your cold bag of food. Yall are becoming by far the worst fast food chain around! Congratulations!
NK
Nomad from KY
4 days ago
4.0
Quality food served at reasonable prices. I've been visiting this McD's for 5 years, and my best and less than perfect experiences all depend on the crew working--just like most fast food restaurants.
OW
Ozzie Wright
5 days ago
1.0
Worst McDonald's in the tri state couldn't get any food they only were worried about drive threw. Very unsanitary establishment.
TK
tyler kulman
Dec 27, 2025
5.0
I was having a pretty bad day and decided to get some food around 11:00-11:10ish, I've ordered burgers with alot of customizations, normally with other places I wouldn't receive good costumer service after the annoyance but this place was different. I got all smiles, while being asked to drive around to the side to wait, when they brought my food out she explained my order and asked if I had medium fries, once telling her no, she then told me "good, I threw some in for you". I don't normally get any handouts, even though it may of been just a medium fry, it changed my day around. You have a pretty good crew here, I would try and keep them around 👍
BS
Brianna Skelton
Dec 4, 2025
1.0
0 stars. This place is beyond deplorable. I am currently sitting in the parking lot like I have been for the last 45 minutes hour. Waiting on food that was already made apparently but when I asked if that was mine they told me it wasn't but then established that it was mine so then tried to bring it out to me after I had already been sitting there for 30 minutes and now I've been out here for another 20 minutes since then and have not gotten a drink have not gotten any acknowledgment. I have a child in the car that I'm not going to be able to carry back outside when carrying food because we got food for a group of us. And when calling they don't answer. Drive-thru says they don't have the order at all. I'm raging.
What are the regular dining hours at McDonald's on Covert Avenue?
McDonald's on 2960 Covert Avenue is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
What are the delivery hours for McDonald's on Covert Avenue?
Delivery is available Monday through Thursday from 5:00 AM to 10:30 PM, Friday and Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 10:30 PM.
When can I use the drive-thru service at this McDonald's location?
The drive-thru is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.
What types of payment does McDonald's on Covert Avenue accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's offer mobile ordering and delivery options?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no contact delivery services.
Where can I order McDonald's for delivery online?
You can order online for delivery at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available for iOS and Android.
Are there any other restaurants near McDonald's on Covert Avenue?
Yes, nearby restaurants include Una Pizza Covert and Mama Romas Pizza X-press, both offering pizza options close by.
What nearby stores could I visit before or after dining at McDonald's?
Nearby stores include Frontier Liquors for drinks, Geuss Beauty Supply Inc for beauty products, and Cricket Wireless for mobile phone needs.
What local services are close to McDonald's on Covert Avenue?
Services near McDonald's include Risse Portraits for photography, Liberty Tax for financial services, and RNR Tire Express for automotive tire needs.
Does this McDonald's location have a rewards program?
Yes, McDonald's offers MyMcDonald's Rewards which allows you to earn points for free food. More details can be found at https://www.mcdonalds.com/us/en-us/mymcdonalds.html