McDonald's

3.3
1894 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1617 Bartlett Ave, Evansville, IN
47711, United States

Hours

Reviews

3.3
1,894 reviews
5 stars
574
4 stars
389
3 stars
356
2 stars
201
1 star
374

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and dismissive behavior from staff, particularly managers, leading to a negative dining experience.

Speed of Service

Many reviews highlighted consistently long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

While some customers noted clean restrooms, others reported unsanitary conditions in the kitchen and dining areas.

Management Issues

Reviews indicated poor management practices, with staff arguing and a lack of organization contributing to the overall negative experience.
  • SJ
    Sky J
    5 days ago
    1.0
    The AM manager sucks(older black lady) couldn’t get her name. She’s horrible and has not a clue on how to run a crew, customer service, or anything at that matter . You can place an order and if their system glitches or they make a mistake - she will not make it right. Especially if you order on the app. She will tell you to leave and get a refund . Once you tell her you can’t bc the order is already being processed/made and the app won’t let you , she’ll finally agree to make your order but if you tell her how you don’t appreciate how she talked to you at first, she will then refuse again to make you order and tell you how “ She is the nicest manger here” . She uses her position as “Power”.
  • RP
    Robert Parker
    Nov 16, 2025
    4.0
    Food was on par for McDonald's. Reasonably priced. I ordered double cheeseburgers, 4 of them all made different, and they got the orders correct, which impressed me. The best part was the friendly helpful service I received.
  • KH
    kaylee henderson
    Nov 14, 2025
    1.0
    If you say you open at 4am, Be open at 4am. don’t make customers wait an hour then say you are “understaffed” meanwhile you are outside smoking cigarettes and on your phone. you could have EASILY made the food. and also to ask me to get out of the drive through because it runs your numbers up. Maybe be open by the time you say you’re gonna be and stop smoking cigarettes when you should be making food?? useless place and the workers are low quality and do not care. Do not go here. If I could give it 0 stars, i would.
  • MM
    Micah Marshall
    Nov 6, 2025
    1.0
    If your wanting food from here check your food before you leave The drive through person was rude and got our order wrong order the manager on duty fixed it but couldn't give us the breakfast items we wanted since they though away all the breakfast items so bunch of wasted food asked for a frappe they said "we dont sell those anymore" even tho we just seen it getting displayed
  • MM
    MidnightMayhem65
    Oct 25, 2025
    1.0
    They made my mom wait in the car for 45 minutes the coffee was burnt. My brothers tea had a fly in it. The manager was extremely rude and dismissive (short blonde with glasses, heavier set woman). I’m a sales representative at a car dealership right down the road. I’m withdrawing money from the bank on Monday and I’m speaking with a lawyer and the vanderburgh county health department. I want to be responsible for getting that health violation shut down. My mother paid hard earned money to get a quality coffee, she has been buying the same coffee from McDonalds for ten years to claim her taste buds are burnt is absolutely ridiculous. Shame on you all, this is absolutely disgusting and I will be proud when that woman is either demoted or suspended or that place is shut down. I will be in touch.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1617 Bartlett Ave, Evansville?

McDonald's at 1617 Bartlett Ave is open daily from 4:00 AM to midnight, except on Saturdays and Sundays when it opens at 5:00 AM.

Does this McDonald's location have a drive-thru service, and what are its hours?

Yes, this McDonald's offers drive-thru service daily. The drive-thru operates from 4:00 AM to midnight on weekdays and from 5:00 AM to midnight on weekends.