McDonald's

3.2
2023 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
19700 US Hwy 41 N, Evansville, IN
47725, United States

Hours

Reviews

3.2
2,023 reviews
5 stars
575
4 stars
404
3 stars
401
2 stars
207
1 star
436

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, slow service, and incorrect orders.

Food Quality

Many reviews mentioned food being cold, poorly prepared, or not as ordered, with some customers finding it inedible.

Cleanliness

Several customers noted dirty dining areas and restrooms, impacting their overall experience.

Drive-Thru Delays

Long wait times in the drive-thru were frequently mentioned, with some customers waiting over 30 minutes.

Mixed Experiences

While some customers had positive experiences with friendly staff and fresh food, these were overshadowed by the negative feedback.
  • DH
    Donald Hawkins
    1 day ago
    4.0
    It's mickey D's, if you've been in one, you've been in them all. Never impressed, but it's always there when you need one
  • TT
    Theresa
    Nov 16, 2025
    1.0
    You can’t make this stuff up. Surreal. Went there for a sandwich this morning. Someone in the parking lot honked their horn behind me. The person on the speaker assumed it was me (it was not) and yelled at me to leave if I couldn’t be patient. She continued to yell and wouldn't listen to the explanation and didn’t care. So I was refused service because…someone honked their horn in a parking lot. Unreal. This is the workforce. Scary.
  • MC
    Makiya Cullivan
    Nov 6, 2025
    5.0
    Young blonde girl was working both windows, there was long line this morning but it was going very fast. My breakfast for the past 3 days has been out extremely quick and it’s been fresh everytime ! Very satisfied great job !!!!!
  • JB
    Jasmine Boswell
    Oct 25, 2025
    1.0
    Walked in, no monopoly tabs, we just curiously asked and the lady at the counter was kind of rude right off the bat "Were out". Same lady brings out our fries and A.Forgets a basket of fries B. Says "i wanted to get these to you while theyre hot". Cool great thanks, except they were lukewarm AT BEST. When we went back for the forgotten basket they pulled it from on top of the grill where it had definitely been sitting a second, threw it under the heat lamp for a few seconds then served it to us. After dropping a decent amount of money on food (there were 6 of us), we received our meal in maybe 5 minutes. We open our double cheeseburgers to burnt buns, MAJOR lack of toppings or wrong condiments , and could've swore one of them was undercooked but she was too hungry to care that much at the time. When my fiance went up to see if our burgers could be remade he was told "Its gonna come out the same" with yet another rude tone. We ended up just requesting refunds on not 1, not 2, but 3 double cheeseburgers. The was also someone else who requested a refund on their food. As someone who's worked in customer service for years, I find this absolutely despicable. Do Better.
  • HD
    Hailey Durbin
    Oct 18, 2025
    1.0
    Usually Have a excellent experience with this location.But not today a saturday the eighteenth of october sat in the drive through at the order box for over 5 minutes. Finally asked if I could order cashier nice. As can be said, yeah, I can take your order. I gave my order manager, then proceeds to come ovee the intercom telling me no, they cannot take my order that I was rude and I can get the hell out of line. I proceeded to say that I was not rude that I've just been waiting a while and she proceeded to continue to be rude and disrespectful to me and I left.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Evansville, IN?

McDonald's in Evansville, IN operates daily from 4:30 AM to 11:00 PM, except on Saturdays and Sundays when it opens at 5:00 AM and closes at 11:00 PM.

Does McDonald's offer drive-thru service, and what are its hours?

Yes, McDonald's offers drive-thru service daily from 4:30 AM to 11:00 PM on weekdays, and from 5:00 AM to 11:00 PM on weekends.