McDonald's

3.5
2074 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20 N Main Street, Evansville, IN
47710, United States

Hours

Reviews

3.5
2,074 reviews
5 stars
694
4 stars
490
3 stars
407
2 stars
164
1 star
319

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Food Temperature

A significant number of reviews mentioned receiving cold or undercooked food, particularly fries and burgers.

Cleanliness

Several customers noted issues with cleanliness in the dining area and restrooms, with some describing unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted positive experiences with food quality.

Order Accuracy

Many reviews indicated frequent mistakes with orders, including missing items and incorrect food.
  • NL
    Nathaniel Lamb
    Nov 7, 2025
    3.0
    This place always cracks me up. I order on the app and it still takes them 25 minutes to complete my order and then today i order a basket of fries and an apple pie. I pretty much got a medium fry in a basket and a holiday pie. there a screen in your face saying what’s in my order and they still get it wrong. if you want a good laugh because they don’t know what they are doing stop on by here because bro…this place ain’t ever ever ever on time or can make fast time. good luck everyone and please mcdonald’s. hire normal people and get a better manager
  • KD
    Kennedy Devine
    Nov 7, 2025
    1.0
    I wish there was a 0 for the ratings. With my crazy work schedule I have to door dash quite often if I have to work over. Tonight I waited well over an hour when it was supposed to be a 10-15 minute delivery. Without fail there’s no sauce on anything. The whole entire order is wrong. I didn’t even order half of what I got. I usually don’t complain because I know people are doing the best they can. But it’s like this everytime I get an order from this place or go through their drive through. I hate being negative, I know the work life can be hectic and have worked fast food myself. But this is unacceptable. I’m paying 3 times more than what I’m given…
  • GW
    Gavin Williams
    Oct 31, 2025
    1.0
    NO MONOPOLY PEICES, workers must be stealing them!
  • SR
    Sheena Ranae
    Oct 25, 2025
    1.0
    We pulled through the drive-thru and didn’t even get to order, because the employee asked us to wait and then proceeded to take the orders of 3 other cars in the second lane. Rude and terrible service.
  • DH
    Drew Heckert
    Oct 19, 2025
    3.0
    I went for monopoly. Thanks McDonalds. Your fries are amazing at first but everyone knows you pay for it later.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 20 N Main Street, Evansville?

McDonald's at 20 N Main Street is open daily from 5:00 AM to 11:00 PM.

During what hours is the McDonald's drive-thru service available?

The drive-thru is open every day from 5:00 AM to 11:00 PM.