Jimmy John's

Reviews

• RR

  Rachel

  Feb 11, 2026
  1.0
  Management needs to properly staff their store during peak hours, and accurately reflect wait times on the app. I ordered online for ASAP drive thru and had to walk inside and get a refund for my order ~15-20mins after I placed it. Staff clearly could not handle the amount of orders coming in. Very disappointing.
• RR

  roey ryan

  Jan 4, 2026
  5.0
  Ordered online and my sandwich was missing the avocado spread. I called and they immediately took responsibility and remade it, no hesitation. When I picked it up, it was ready, the guy was super kind and well spoken, and he even added extra avocado plus chips! I was this close 🤏🏻 to scraping the roof of my mouth off on a Subway sandwich, but Jimmy John’s came in clutch. Customer service absolutely outdid itself. ✨️
• BF

  Bon-die Fortner

  Dec 20, 2025
  5.0
  I'm a bit of a JJs enthusiast. I visited this location in the drive thru today. Ordered a 12, TBO, +PEP +O&V. Very friendly service by the order taker and the team member that greeted me at the window. Sandwich was on point. They made sure to check if I was a rewards member (😏 of course I am). It was standout visit. So much so i considered pulling back around to go inside to give my appreciation. Unfortunately, there is construction in front of the restaurant so i decided to drop a review. Well done 👏
• VG

  Vanessa Graziano

  Dec 13, 2025
  2.0
  The pictures speak for themselves...(I will include those) This review is for the establishment on St Joe Ave in Evansville IN Here is what went right: *clean lobby *friendly staff *quick service Here is what disappointed us: *no holiday cookie(12 days till Christmas) *sandwich is pitiful *charged full price;received subpar sandwichs We won't be back based on this visit alone. Spend your dollars elsewhere if value matters.
• TT

  T Thorpe

  Sep 17, 2025
  5.0
  Placed an order on line and it was ready and waiting when I arrived. I had to stood and waited at the register for about 5 minutes, watching everyone talk and move around, before someone acknowledged and ask if I needed anything. I told them that I needed to pay for my order. As that person finally walked over, another person asked if I needed anything. I took me longer to pay for it than it took me to drive there.