Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Many customers praised the pizza for its delicious taste, fresh ingredients, and unique flavors, although some reported inconsistencies in quality.
Customer Service
Feedback on customer service was mixed; while some praised the friendly staff, others reported poor service, long wait times, and issues with order accuracy.
Cleanliness
The restaurant was frequently noted for its cleanliness and pleasant atmosphere.
Pricing
Several customers mentioned that the prices were on the higher side, leading to mixed feelings about value for money.
Delivery Issues
Numerous reviews highlighted problems with delivery, including cold food, missing items, and long wait times.
MJ
Michael Jones
Aug 21, 2025
4.0
Ordered to go with app.
SB
Sean Byrne
Jul 23, 2025
5.0
The toppings were endless, and the staff was very friendly
AA
AJ
Jul 6, 2025
5.0
I tried Donatos Pizza for the first time and it was incredible. I ordered the Hot Chicken pizza, and while it was $15 for a small 10-inch, the quality made it worth it. The toppings were evenly spread out, each slice had the same amount of flavor, the crust was just right, and the flavor was on point. You can tell they care about making a good pizza. The guy who rang up my order and prepared the food was friendly and helpful, which made the experience even better. I’d definitely come back!
DG
Dennis Ginn
Jun 15, 2025
5.0
They made a fantastic gluten-free pepperoni pizza. Nice friendly guys! We're big fans of Donotos. Great pizza and wings.
TH
The Honestreview
Sep 9, 2022
4.0
My husband says this place is good. And he is s pizza lover. He did say that their prices are a little high and they trick you because none of their prices are on the menu. I will be updated this review after I visit for myself.