Customers reported inconsistent food quality, with some items being cold, overcooked, or not prepared as ordered.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty and not well-maintained, affecting their overall experience.
Pricing Concerns
Many felt that the prices were too high for the quality and portion sizes of the food offered.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and friendly staff, indicating that there are still positive aspects to the experience.
JJ
JJ
6 days ago
1.0
“I have HAD it. I have HAD. IT.
With Dairy Queen and their group order games.
Every time I say, ‘Hey, I’ve got a group order,’ they look at me like I just declared war.
Like I’m the villain in their origin story.
Like I’m the reason their shift is cursed.
I gave you a list. A printed list. With names. With sauces. With sides.
And somehow… SOMEHOW… you still gave me a Blizzard with onions and a burger with no patty.
Who is Jared and why is his order in my bag?
Why is my name written on a cup of melted air?
And don’t even get me started on the sauces.
I asked for ranch. You gave me existential dread.
I asked for honey mustard. You gave me a single ketchup packet and a whisper of shame.
You sealed the bag like it was sacred. Like it was blessed by the Queen herself.
But when I opened it?
It was chaos. It was betrayal. It was a culinary crime scene.
And now I’m the villain.
I’m the one going back inside like, ‘Hey, sorry, you forgot half the order and gave me a spoon taped to a napkin.’
And they look at me like I’m unreasonable.
Like I’m the drama.
Well guess what? I AM the drama. And I brought receipts.
So next time I say ‘group order’?
I’m bringing a clipboard, a megaphone, and a lawyer.
Because at Dairy Queen, it’s not a drive-thru.
It’s a choose-your-own-disappointment adventure.
And baby, I didn’t sign up for this side quest.”
BB
B-man
Jan 4, 2026
2.0
Focusing specifically on this visit, the experience has gone downhill.
The food is way overpriced for what you get ($5+ for a cheeseburger a-la-carte) and their menu gives you "an illusion of choice" (the price of the small to large items are so close together that it would be foolish not to buy large). This is a deceptive marketing tactic.
Food: The food tasted good, but not good enough for the price.
Service: The service was dismissive.
Atmosphere: Dairy Queen used to be a treat. No longer...
Summary: Your food dollars are better spent elsewhere.
Standard Spiel to Owners: Don't ask me to call or reach out. I don't accept any outreach. Fix the challenges or capitalize on the successes. I always return to all locations anyways.
AP
Ariel Palermo
Oct 28, 2025
1.0
Disgusting. Foul smell when we walked in. Ordered a bananna split and found a hair on the side of my bowl. The kids serving us were dirty. Place was filthy. The strawberries on the Sunday were written. Made me pretty sick to my stomach. Won't be coming back.
TW
Tara Wunderlich
Oct 26, 2025
4.0
The food was good but I miss their flame kissed burgers. Now the burgers are mediocre.
CR
Cindy Robbins
Sep 18, 2025
1.0
My husband came there yesterday and got us lunch. He ordered 2 cheeseburger and got one. He also ordered a chicken basket with no gravy or bread. Was supposed to got a Sunday and dod not get that either. You all need to pay better attention to your orders.
What are the opening hours for Dairy Queen Grill & Chill located at 2720 N Green River Rd?
The restaurant is open daily from 10:00 AM to 10:00 PM. On December 24, it is open from 10:00 AM to 3:00 PM and closed on November 27 and December 25 for holidays.
Does the Dairy Queen store offer drive-thru and indoor seating?
Yes, the location has a drive-thru, indoor seating, outdoor seating, and is wheelchair accessible. It also provides booster seats and high chairs for children.
Can I order from Dairy Queen Grill & Chill online or through a mobile app?
Yes, you can order online via their website and download the Dairy Queen app for exclusive deals and mobile ordering with rewards.
Is the Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and children, offers booster and high chairs, and is good for kids.
Does Dairy Queen Grill & Chill provide free WiFi for customers?
Yes, free WiFi is available for customers at this location.
What other food options are nearby Dairy Queen Grill & Chill on North Green River Rd?
Nearby food options include Subway, Chipotle Mexican Grill, Freddy's Frozen Custard & Steakburgers, Burger King, Panda Express, Starbucks, and Ben's Soft Pretzels.
Are there places near Dairy Queen Grill & Chill where I can get automotive services or supplies?
Yes, nearby automotive-related places include Lucas Oil Center (car wash and automotive repair), AutoZone Auto Parts, Plaza Tire Service, and Blue Rhino Propane Exchange.
What businesses near Dairy Queen Grill & Chill might be useful for shopping or home improvement?
Nearby options for shopping and home improvement are Menards, Mernard Hardware Store, Menard's Garden Center Evansville, and Meijer supermarket.
Are there medical or dental services close to Dairy Queen Grill & Chill?
Yes, Evansville Family Dentistry and Deaconess Clinic Express North are nearby and provide dental and urgent care medical services respectively.