Buffalo Wild Wings

Reviews

• JW

  Janice Weir

  Nov 8, 2025
  3.0
  Service was not the greatest. Some food items were too hard to eat.
• KL

  Katie Longsdorf

  Nov 8, 2025
  3.0
  Table of 6 We sat for 20 mins. Before anyone greeted us. The server Robin finally came to us and PICKED US UP OUTSIDE OF HER SECTION. At that time we were greeted positively, politely, proudly, and very welcoming. She took our orders confirming each thing with all of us. It then took us 30 mins to get our food and there was only 4-5 tables in there at this time and all had food besides two tables. One table in which was full of young teenagers who kept running circles around our table and another table while being loud and disruptive. When our food came out everything was correct but was VERY COLD. Fries were so cold they were hard all the wings were cold and only half were sauced. We then politely asked for our food to be remade and Robin was very professional and went and got us the manager. When Rose approached our table she was very rude, huffing and puffing and tried to blame Robin for the food being cold. At that time all of our food was remade. We waited about another 25 mins for our food and which it did come out WARMER then the last but not HOT as it should have been. This go around my son’s burger was made wrong and so was my chicken wrap. Robin then again asked for Rose to come out and at that time she began to blame Robin for the food not being rang in correctly. Mind you the first time the only thing wrong was it was cold. So i explained to Rose that I didn’t feel any of it was Robins fault she stayed very professional even when she was degraded in front of all customers in the dinning room by Rose. After sending two meals back to the kitchen again we just asked for the two meals to be taking off our bill. Rose did end up taking care of our bill. But we were very polite to Robin explaining it was not her fault as she sat in tears in the middle of the dinning room. Management was/is very unprofessional and treats her employees disrespectfully. Robin earned a $50 tip!!!!
• AR

  Alex Rich

  Oct 31, 2025
  3.0
  Went for BOGO Tuesday. Told to sign into the app and "activate the discount" which I did and then write down my number on the back of the receipt which seems off. Person told me if its not active you only get 30% off and not 50% (BOGO). Did all of that and as per the last 3 times (2 on Tuesday and 1 on Thursday) over the last 6 months it is never 50% off. I tried to argue the first time and it turned into a shit show. So I unfortunately have just dealt with it. Complete crap. I love the place. If my kids didn't as well I would just write it off. Their reasoning is we didn't charge you for you drinks (kids had soft drinks I had water).
• RA

  Randall Arnett

  Oct 23, 2025
  3.0
  Lacks cleanliness Beer is cold chicken wings are ok The spicy tenders is probably the best thing they have and im not a tender fan
• CS

  Cassidie Soberg

  Sep 30, 2025
  3.0
  I am only giving this 3 stars because our waitress was very nice. My husband and I normally go to the Bdubs to go in Newburgh but wanted to be able to go for a date this time so we decided to go to this location instead. We waited at least twenty minutes for our food if not longer but we didn't mind being it was a Saturday evening. The disappointment wasn't in that, it was in the food. We got 10 bone-in wings, 6 boneless wings, potato wedges and onion rings. My husband said his wings were hot but all of my food was cold. My guess is that they got mine done first then made his. On top of it being cold, the grease it was cooked in clearly tasted old. I didn't complain to the waitress therefore I didn't give them a chance to make it right which is my own fault but I just didn't feel like it was worth it... PLUSI don't trust people not to tamper with the food. In conclusion, I'll probably just continue going to the one in Newburgh instead.. It just sucked because my boss always says how good the food is there..

Frequently Asked Questions About Buffalo Wild Wings