Wendy's

3.9
342 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7252 W State Rd 28, Elwood, IN
46036, United States

Hours

Reviews

3.9
342 reviews
5 stars
167
4 stars
75
3 stars
34
2 stars
23
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with reports of both friendly and rude staff, as well as inconsistent communication.

Food Freshness

Several customers noted issues with food freshness, including cold and improperly cooked items, while others praised the quality of their meals.

Order Accuracy

Many reviews highlighted problems with incorrect orders, including missing items and wrong food being served.

Cleanliness

The restaurant's cleanliness received positive feedback, although some customers reported unsanitary conditions.

Speed of Service

Service speed varied significantly, with some customers experiencing quick service while others faced long waits.
  • SB
    Stonie Buttler
    Dec 19, 2025
    3.0
    Poor service at the window. No communication and they shove your order at you and close the window. So be prepared to juggle if you go through the drive thru and good luck if you need a drink carrier
  • JD
    Jack Dudley
    Nov 25, 2025
    5.0
    I ordered at drive thru and had a wonderful experience from placing order to paying at window, the lady at the window Destini was very kind, up beat and very prompt, she had a bright beautiful smile
  • JT
    Joshua Treece
    Nov 12, 2025
    5.0
    Love this Wendy's they are always in a great mood and always willing to make my frys fresh!!!
  • RM
    Robert Mullins
    Oct 13, 2025
    1.0
    We’ve been to Wendy’s two times since they’ve opened. Don’t think they’re that good of a place to go. I would’ve rather had Arby’s 
  • RS
    Rosie Sammauro
    Sep 28, 2025
    1.0
    The service here was horrible. Put some adults in charge that actually know how to talk to people. I had an experience today with some young lady that was rude from the moment she opened her mouth. Then she made me wait to order my food in the drive thru. No one in line, behind me or in front of me. I know they weren't busy. So I don't understand the rudeness. The food was mediocre. She didn't put any Ketchup in the bag. Even when I ask her at the window, is there ketchup in the bag? Won't be back to that Wendy's, ever!

Frequently Asked Questions About Wendy's

Is 7252 W State Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru at Wendy's on 7252 W State Rd 28 in Elwood, IN is open daily from 6:30 AM to midnight.