Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service were mixed, with reports of both friendly and rude staff, as well as inconsistent communication.
Food Freshness
Several customers noted issues with food freshness, including cold and improperly cooked items, while others praised the quality of their meals.
Order Accuracy
Many reviews highlighted problems with incorrect orders, including missing items and wrong food being served.
Cleanliness
The restaurant's cleanliness received positive feedback, although some customers reported unsanitary conditions.
Speed of Service
Service speed varied significantly, with some customers experiencing quick service while others faced long waits.
SB
Stonie Buttler
Dec 19, 2025
3.0
Poor service at the window. No communication and they shove your order at you and close the window. So be prepared to juggle if you go through the drive thru and good luck if you need a drink carrier
JD
Jack Dudley
Nov 25, 2025
5.0
I ordered at drive thru and had a wonderful experience from placing order to paying at window, the lady at the window Destini was very kind, up beat and very prompt, she had a bright beautiful smile
JT
Joshua Treece
Nov 12, 2025
5.0
Love this Wendy's they are always in a great mood and always willing to make my frys fresh!!!
RM
Robert Mullins
Oct 13, 2025
1.0
We’ve been to Wendy’s two times since they’ve opened. Don’t think they’re that good of a place to go.
I would’ve rather had Arby’s 
RS
Rosie Sammauro
Sep 28, 2025
1.0
The service here was horrible. Put some adults in charge that actually know how to talk to people. I had an experience today with some young lady that was rude from the moment she opened her mouth. Then she made me wait to order my food in the drive thru. No one in line, behind me or in front of me. I know they weren't busy. So I don't understand the rudeness. The food was mediocre. She didn't put any Ketchup in the bag. Even when I ask her at the window, is there ketchup in the bag? Won't be back to that Wendy's, ever!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru at Wendy's on 7252 W State Rd 28 in Elwood, IN is open daily from 6:30 AM to midnight.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy’s food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options are accepted at Wendy's on 7252 W State Rd 28?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a way to provide feedback about this Wendy's location?
Yes, feedback can be provided via the Wendy's Customer Care Live Chat or by calling 888-624-8140. You can also complete a customer satisfaction survey using your receipt information.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition details are available at menu.wendys.com or through the Wendy's mobile app, where nutrition info updates as you customize your order.
Is dine-in available at this Wendy's location?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery options where available.
What nearby medical facilities can I visit before or after dining at Wendy’s?
Nearby medical facilities include Community Physician Network, Family Medicine Care, St. Vincent Medical Group, Ascension Medical Group Walk-in Care, and Peyton Manning Children’s - Elwood Pediatrics, offering convenient healthcare access around your meal.
Are there other fast food options near this Wendy's?
Yes, you can find other fast food restaurants nearby such as McDonald's, Pizza Hut, and Mr. Happy Burger for additional dining choices.
What nearby fitness centers can I visit in the Elwood area?
Anytime Fitness and Flex Fitness gyms are nearby and provide options for workouts and active lifestyles near Wendy's.