Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional service from staff, with complaints about attitudes and lack of communication.
Food Freshness
Several reviews indicated that the food was not fresh, with instances of undercooked meat and cold items.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions, including flies and dirty tables.
Speed of Service
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.
JT
Joshua Treece
Nov 12, 2025
5.0
Love this Wendy's they are always in a great mood and always willing to make my frys fresh!!!
RM
Robert Mullins
Oct 13, 2025
1.0
We’ve been to Wendy’s two times since they’ve opened. Don’t think they’re that good of a place to go.
I would’ve rather had Arby’s 
RS
Rosie Sammauro
Sep 28, 2025
1.0
The service here was horrible. Put some adults in charge that actually know how to talk to people. I had an experience today with some young lady that was rude from the moment she opened her mouth. Then she made me wait to order my food in the drive thru. No one in line, behind me or in front of me. I know they weren't busy. So I don't understand the rudeness. The food was mediocre. She didn't put any Ketchup in the bag. Even when I ask her at the window, is there ketchup in the bag? Won't be back to that Wendy's, ever!
AC
Audrey Cunningham
Sep 25, 2025
1.0
Order 2 number 1 doubles for my husband and myself got our food home. Took one bit and we both had to spit it out as the hamburgers were still pink! Unacceptable. Tried calling and of course no one answers the phone.
BV
Bruce vancauwenbergh
Sep 18, 2025
1.0
Slower than any restaurant ever and messed food up 2 times in a row, needs new management
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Elwood, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Elwood, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (765) 557-8326.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 7252 W State Wendy’s serve breakfast?
Yes, this Wendy’s location in Elwood, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru at Wendy's on 7252 W State Rd 28 in Elwood, IN is open daily from 6:30 AM to midnight.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy’s food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options are accepted at Wendy's on 7252 W State Rd 28?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a way to provide feedback about this Wendy's location?
Yes, feedback can be provided via the Wendy's Customer Care Live Chat or by calling 888-624-8140. You can also complete a customer satisfaction survey using your receipt information.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition details are available at menu.wendys.com or through the Wendy's mobile app, where nutrition info updates as you customize your order.
Is dine-in available at this Wendy's location?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery options where available.
What nearby medical facilities can I visit before or after dining at Wendy’s?
Nearby medical facilities include Community Physician Network, Family Medicine Care, St. Vincent Medical Group, Ascension Medical Group Walk-in Care, and Peyton Manning Children’s - Elwood Pediatrics, offering convenient healthcare access around your meal.
Are there other fast food options near this Wendy's?
Yes, you can find other fast food restaurants nearby such as McDonald's, Pizza Hut, and Mr. Happy Burger for additional dining choices.
What nearby fitness centers can I visit in the Elwood area?
Anytime Fitness and Flex Fitness gyms are nearby and provide options for workouts and active lifestyles near Wendy's.