Taco Bell

Reviews

• CJ

  Carlene Johnson

  2 days ago
  1.0
  Came to pick up my order and was handed a pop. When told them there were more items to the order, he said no it just the pop. The tag with the order was literally stuck to the pop and he argued with me. Then he went to make the order and 20 min later when I asked how much longer, the girl said the order was gone. They gave it to another customer. I waited 45 min for a replacement. SMH.
• LB

  L.A.R Brandon

  2 days ago
  2.0
  Been waiting since 7 06 it's 7 34 they been doing drive thru order and walk in another dasher has been waiting and the workers are confused about doordash poor management
• BM

  Barbara Marner

  Mar 31, 2026
  1.0
  Had the worst experience on 3/29/26. We went through the drive thru and ordered 15 items. When we arrived home we discovered we were missing 4 things. I called the restaurant and when I explained what happened I was hung up on. I called 3 more times, each time I was hung up on. I called the location on Cassopolis St and asked for a manager, when I explained what had occurred with the CR17 location, this manager hung up on me! I sent a customer experience complaint to the corporate office and 2 days later I'm still waiting for a response. I would give a negative rating if I could. Please do not waste your money eating at a place that cares so little about their customers.
• AH

  Alexis Hickman

  Mar 25, 2026
  1.0
  My daughter and I went to this Taco Bell location with a friend of ours on Monday. A Latino guy took our order and didn’t appreciate my friend who asked nicely to make sure everything was fresh… ( didn’t get his name ) he got offended and stated “ our food is always fresh otherwise we wouldn’t serve it” I laughed and did mention how I’m sure other places we have been to including the same Taco Bell we were standing in have not made everything fresh before so we just want to make sure our order would be this time. We apologized for offending him but I’m sure himself and others had experience other fast food places or even Taco Bell from a different location that some items were fresh and some were not. We get our food and my friends potatoes were hard and not fresh. So I brought them back up to the counter and a very nice caucasian gentlemen who I forgot to ask for his name but he was wearing a team lead or team player Taco Bell shirt I think it said on the back? And glasses. He asked if he could help me, I explained a short and simple answer. Let him know the potatoes were not fresh and hard. He apologized and said he would make sure they make them fresh. Sure enough he did and he gave us a few coupons to make it right for our next purchase before expiration date comes around. I appreciate the kind man!
• AH

  Alexis Hickman

  Mar 25, 2026
  1.0
  My daughter and I went to this Taco Bell location with a friend of ours. A Latino guy took our order and didn’t appreciate my friend who asked nicely to make sure everything was fresh… ( didn’t get his name ) he got offended and stated “ our food is always fresh otherwise we wouldn’t serve it” I laughed and did mention how I’m sure other places we have been to including the same Taco Bell we were standing in have not made everything fresh before so we just want to make sure our order would be this time. We apologized for offending him but I’m sure himself and others had experience other fast food places or even Taco Bell from a different location that some items were fresh and some were not. We get our food and my friends potatoes were hard and not fresh. So I brought them back up to the counter and a very nice caucasian gentlemen who I forgot to ask for his name but he was wearing a team lead or team player Taco Bell shirt I think it said on the back? And glasses. He asked if he could help me, I explained a short and simple answer. Let him know the potatoes were not fresh and hard. He apologized and said he would make sure they make them fresh. Sure enough he did and he gave us a few coupons to make it right for our next purchase before expiration date comes around. I appreciate the kind man!

Frequently Asked Questions About Taco Bell