Wendy's

3.3
788 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2929 Ferndale Road, Elkhart, IN
46517, United States

Hours

Reviews

3.3
788 reviews
5 stars
230
4 stars
184
3 stars
141
2 stars
75
1 star
158

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty bathrooms and food preparation areas.

Service Quality

Numerous reviews highlighted rude and unprofessional staff behavior, including aggressive interactions and poor customer service.

Food Quality

Customers frequently complained about cold, poorly prepared food, with several instances of incorrect orders and unsatisfactory meal quality.

Staff Attitude

Many reviews noted a lack of friendliness and engagement from staff, with some customers feeling disrespected or ignored.

Operational Issues

Several customers experienced long wait times and issues with order accuracy, indicating operational inefficiencies.
  • DM
    Duane Miller
    Nov 15, 2025
    1.0
    Couple times now that we had to wait over 25-30 min for our food. Won't be coming back. Very poorly managed!
  • LA
    Lisa Arendt
    Oct 28, 2025
    1.0
    It was filthy. The bathroom didn't have anything to dry your hands with. They were out of a lot of options. Pop dispenser area was disgusting.
  • LP
    Lisa Pensinger
    Sep 19, 2025
    2.0
    The cashier was super sweet, but our food was cold. The self-service Coke machine was out of around 20 flavors. The machine itself was the type with a touch screen and was FILTHY! It looked like someone vomited in the area at the back of where the soda dispenses. Just what you want to put your hands all over before you touch your hamburger!
  • CB
    C B
    Sep 17, 2025
    1.0
    My girlfriend went through the drive-thru here after work to get food, and, while I was on the phone with her, one of the workers who I would presume is a cook who said his name is Q, was AGGRESSIVELY flirting with her. Not even being subtle. It was extremely unprofessional and borderline sexual harassment. She even told him she was not interested but he ignored her and kept going. He was saying he’s going to come into her work to see her (she had a work shirt on), that she wasn’t going to get away from him and he even tried to get her phone number but she gave him a fake number. It made her extremely uncomfortable. This place seriously needs to get their employees under control and teach them to have some decency, we will not be coming here anymore unless it is absolutely our only option. They need to reeducate their employees on sexual harassment rules and proper workplace etiquette and professionalism, because in no world is this type of behavior acceptable at all. Again, his name is Q.
  • DD
    Darkness
    Sep 8, 2025
    1.0
    Extremely excessively rude person on the drive thru intercom

Frequently Asked Questions About Wendy's

Is Elkhart Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.