Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and poor customer service, with some employees being rude or dismissive.
Food Quality
Mixed reviews on food quality; while some found it fresh and hot, others experienced cold or stale food, and several reported food safety concerns.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty restrooms and overall cleanliness of the restaurant.
Machine Malfunctions
Frequent complaints about broken machines, particularly the ice cream and shake machines, leading to customer dissatisfaction.
Inconsistent Experience
Customers noted that experiences varied widely, with some visits being satisfactory while others were disappointing, indicating a lack of consistency in service and food quality.
HR
Haylee Robertson
4 days ago
2.0
took forever. food was cold. only thing that was good was the dr. pepper.
NN
Naxa Nid
4 days ago
2.0
Last few experiences here have been bad. This time after about 15 minutes a observation manager noticed that I had been patient waiting. Came to me and asked if I had been served. I simply replied. He walked to the back and made my order personally and brought it to me. He was great at his job. I thank you so much for that. The restaurant had a smell to it. No ketchup, no napkins, no cup lids, food was as expected.
WG
W G
6 days ago
5.0
I thought it was closed down, and it's an inconspicuous, unremarkable corner entrance. The service was top notch, the store was clean, all shelves stocked, we got a big box at a great price, and the family was happy with Dad. So that's kinda priceless
AM
Amber Moore
Nov 15, 2025
1.0
Came in yesterday with my husband and child waited a good 20 minutes with zero service. 2 guys looked at us and walked away and just stood around doing nothing. At least 3 people walked out including us.
JC
Juan David Garcia castellon
Nov 9, 2025
1.0
Pague por una hamburguesa con bacon y me la entregaron sin el,pido que cuando uno pida algo le den el pedido tal y como lo ordenó por qué es un robo pagar por una y que te den otra que nada que ver
What are the operating hours for McDonald's in Elkhart, IN?
McDonald's in Elkhart, IN operates 24 hours a day, 7 days a week including drive-thru and delivery services.
Does McDonald's offer delivery and curbside pickup?
Yes, this McDonald's location offers delivery and curbside pickup services.
How can I order from McDonald's online or through an app?
You can order from McDonald's using the McDonald's App available on iOS and Android, or via their online ordering link: https://mcdonalds.smart.link/mjuu1ggdi.
What payment options are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, McDonald's in Elkhart has a drive-thru available 24/7 for your convenience.
What services are available at this McDonald's?
Available services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's in Elkhart, IN located?
It is located at 2808 N Cassopolis St, Elkhart, IN 46514, USA.
What nearby hotels can I visit before or after dining at McDonald's?
Nearby hotels include Travelodge, OYO Hotel, Hotel O Daylight Inn Elkhart I-90, IN, Days Inn Elkhart, Daylite Inn, Budget Inn, and Red Roof Inn Elkhart.
Are there other dining options near McDonald's in Elkhart?
Yes, nearby dining options include Krispy Krunchy Chicken, Alams Tacos, King Wha Chinese Restaurant, La Michoacana Burgos LLC, Chubby Trout, Perkins Family Restaurant, and North Garden.
What local amenities are near McDonald's that customers might find useful?
Nearby amenities include Marathon Gas and Amoco gas stations, KeyBank, Byte Federal Bitcoin ATM (Pulse), Vapor Waves LLC tobacco shop, Liquor Station, Workmans Warehouse shoe store, and Wholesale Kings used car dealer.