Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.6
2,198 reviews
5 stars
366
4 stars
267
3 stars
426
2 stars
290
1 star
849
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, unresponsive staff, and incorrect orders.
Food Quality
Many reviews mentioned poor food quality, including cold, stale, or improperly prepared items.
Cleanliness
The restaurant was often described as dirty, with reports of unsanitary conditions in dining areas and bathrooms.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, contributing to a negative experience.
Inconsistent Experience
While some customers had positive experiences with quick service and hot food, these were overshadowed by numerous complaints.
- AAalliah albanoNov 16, 20251.0Very rude morning crew, the guy at the second window is cool he’s the only good one that works there. AND I ordered a frappe & it’s filled half way & they just put a bunch of whipped cream. Not worth it this McDonald’s sucks definitely one of the worse ones.
- KSKenneth SmithOct 28, 20251.0Stood at the counter for 10 minutes and ended up having to use the kiosk. Waited another 15 minutes for my food.
- SOSTEVEN OSLIZLOOct 26, 20255.0Staff is nice and friendly and courteous. Some times made a mistake but I always check my order at every McDonald's
- ADamanda diamondOct 6, 20252.0Good
- BJBrett JamesenOct 1, 20251.0Nobody speaks English in this store, good luck getting the order you pay for.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 21879 State Hwy 120, Elkhart, IN?
McDonald's at 21879 State Hwy 120 in Elkhart, IN is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24 hours a day, 7 days a week.
What delivery options does McDonald's provide?
McDonald's offers delivery service available 24/7 and curbside pickup for customer convenience.
How can I order McDonald's for delivery or pickup?
You can order McDonald's for delivery or pickup through their online delivery site or by using the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services are offered at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
This McDonald's is located at 21879 State Hwy 120, Elkhart, IN 46514, United States.
What nearby gas stations can I visit when I'm at McDonald's?
Nearby gas stations include bp, Marathon, Chicago Station Marathon, Exxon & Mobil Stations, 7-Eleven, and Mobil, convenient for refueling before or after your meal.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include another McDonald's location, Dairy Queen, and Subway, offering variety if you want to explore different tastes.
What retail and service stores are close to this McDonald's?
Nearby you can find Stickley Hardware, Ace Hardware, Blue Rhino Propane Exchange, U-Haul Neighborhood Dealer, beauty salons like Rooted Beauty Lounge and Ashley Aesthetics, as well as financial services like Lake City Bank.