Brand Certified
McDonald's
2.6(2213 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
21879 State Hwy 120, Elkhart, IN
46514, United States
Certified by McDonald's • Mar 01, 2026
(574) 326-3618
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.6
2,213 reviews
5 stars
373
4 stars
272
3 stars
427
2 stars
291
1 star
850
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold fries, incorrect items, and unsanitary conditions.
Cleanliness
The restaurant was often described as dirty, with complaints about the bathrooms and dining areas.
Staff Attitude
Several customers noted unprofessional behavior from staff, including disrespectful interactions and lack of attention.
- RCRachelle CoderFeb 13, 20261.0Mcdonalds is going down hill fast... it was myself and another car in the drive thru only 2 cars there and had to wait a good 3 mins before my order was taken, then after I paid I was pulled forward being told I was waiting on fries, but when I received my order the fries were cold and old. Inside is dirty and the crew is not very friendly.
- BPBrendan PartridgeJan 31, 20261.0Worst customer service I’ve ever experienced, beyond confused on how to make an order correct. Took food back from my car after handing it to me Not correct. Breaking FDA Laws. It’s disgusting and will not recommend or return
- LVLeAnna VogtJan 28, 20261.0listen i’m not the one to come on here and complain because i work in food service and i have patients but EVERY SINGLE TIME. i go to this mcdonald’s every employee i’ve spoke with, is very disrespectful and just overall terrible customer service. I’ll pay extra for some stuff in my coffee and it won’t be added, i’ll get fries that a 3/4 of the way filled, and most of my food is always cold.
- TPTamillra PoindexterJan 27, 20261.0Slowest McDonald’s I’ve ever been to. After ordering on the app you still gotta sit in line on your lunch break for 30 mins AT THE WINDOW! Same thing every time
- RSRostislav ShlikhtaJan 20, 20262.0Pulled up to drive through. Was told to hang on a minute. Other lane had 3 cars pull up and order. Tried to talk intercom no response. Pulled up to the cashier window. Informed her of what happen. Her response " OK? So what do you need?" Don't come here unless you want attitude with your order.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 21879 State Hwy 120, Elkhart, IN?
McDonald's at 21879 State Hwy 120 in Elkhart, IN is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24 hours a day, 7 days a week.
What delivery options does McDonald's provide?
McDonald's offers delivery service available 24/7 and curbside pickup for customer convenience.
How can I order McDonald's for delivery or pickup?
You can order McDonald's for delivery or pickup through their online delivery site or by using the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services are offered at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
This McDonald's is located at 21879 State Hwy 120, Elkhart, IN 46514, United States.
What nearby gas stations can I visit when I'm at McDonald's?
Nearby gas stations include bp, Marathon, Chicago Station Marathon, Exxon & Mobil Stations, 7-Eleven, and Mobil, convenient for refueling before or after your meal.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include another McDonald's location, Dairy Queen, and Subway, offering variety if you want to explore different tastes.
What retail and service stores are close to this McDonald's?
Nearby you can find Stickley Hardware, Ace Hardware, Blue Rhino Propane Exchange, U-Haul Neighborhood Dealer, beauty salons like Rooted Beauty Lounge and Ashley Aesthetics, as well as financial services like Lake City Bank.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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