McDonald's

2.8
2140 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
130 N Main St, Elkhart, IN
46514, United States

Hours

Reviews

2.8
2,140 reviews
5 stars
462
4 stars
302
3 stars
368
2 stars
269
1 star
739

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

Many reviews mentioned cold or poorly prepared food, with frequent complaints about missing items and unsatisfactory meal quality.

Cleanliness

Customers noted that the restaurant was often dirty, with unclean bathrooms and dining areas.

Mixed Experiences

Some customers had positive experiences, particularly with morning staff, but these were overshadowed by the overall negative feedback.

Drive-Thru Problems

Frequent complaints about the drive-thru service, including long wait times and improper handling of orders.
  • RR
    Robb
    4 days ago
    1.0
    Its not the place it's the manager AMY That miserable human treats the homeless with nothing but disrespect to the point I will never go back.
  • WG
    W G
    6 days ago
    3.0
    Average.. but in a town where you can get mugged in the drive thru at other places, average is great
  • AT
    Angelica Thornhill
    Nov 9, 2025
    1.0
    TERRIBLE FOOD!!! Fries weren't done and super soggy, burger thrown together, and cold. Worst McDonald's I've ever been to.
  • MM
    Matthiue Miller
    Nov 8, 2025
    1.0
    For years this place has been providing subpar service. Incorrect orders, missing items, items substituted without asking. Today my wife placed an order and yet again the Main Street crew showed up in style and messed our order up yet again. Ask for only ketchup, they throw everything on there including onions between the burger patties. Then they replaced a frozen coke with a disgusting frozen blue raspberry drink she didn't ask for. We visit this location (sometimes by accident or necessity) about once a year and how this place hasn't gotten better crew or management over the years baffles me, I mean the 2.8 average review rating can't be for no reason.
  • CR
    Christopher Rieck
    Oct 23, 2025
    1.0
    This location never uses their drive-thru right they make you pull around to a window to order your food even if all you have is a drive-thru code to give them for a pickup order. I don't know why I keep checking back every 6 months to see if they get better because I've been coming here on and off for 5 years and they have never figured out how to use the drive-thru correctly. Honestly McDonald should tell the franchise owner to shut this location down because it gives them a bad name.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 130 N Main St, Elkhart, IN?

McDonald's at 130 N Main St, Elkhart, IN, is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's has a drive-through that operates 24/7.