Service Speed
Customers frequently noted that the service was slow, especially during busy times, contradicting the brand's 'freaky fast' promise.
Order Accuracy
Many reviews highlighted issues with incorrect orders and a lack of attention to special requests, leading to customer dissatisfaction.
Customer Service
While some customers praised the friendly and helpful staff, others reported rude behavior and unprofessionalism from management.
Food Quality
The quality of food received mixed reviews, with some customers enjoying their meals while others found them lacking in ingredients or freshness.