Customers frequently reported inconsistent service speed, with many experiencing long wait times for both in-store and delivery orders.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect modifications.
Food Quality
While many customers enjoyed the sandwiches, there were complaints about the freshness and preparation, including hard bread and incorrect ingredients.
Staff Attitude
Feedback varied on staff friendliness, with some praising the service while others reported rudeness and unprofessional behavior.
Cleanliness
Several customers noted cleanliness issues in the restaurant, particularly regarding the dining area and food preparation space.
SE
Sexy Elmo
Jan 13, 2026
5.0
It was amazing the food the service and the atmosphere amazing I personally met jimmy John he was an amazing person and tickler will 100% be back
BM
Barb Mast
Oct 23, 2024
3.0
Please change the online hours. Online it says closes at 10. We walked in at 8:45 workers were irritated that we walked in and ordered. We would not have gone had we known they close at 9!
This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: