Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 45 minutes.
Food Quality
Mixed reviews on food quality; while some enjoyed the chicken strips and blizzards, others complained about cold food and incorrect orders.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising polite service while others reported rude or inattentive employees.
Cleanliness
Concerns were raised about cleanliness, particularly in food preparation areas and overall restaurant conditions.
Order Accuracy
Numerous customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
LS
Loren Sensenig
Oct 6, 2025
4.0
The servings were huge, and the food was excellent, I would give it fives stars but the wait for the food was pretty long.
CJ
Christopher Juroff
Oct 5, 2025
4.0
Quick service, and friendly
NK
Nancy Kocher
Oct 1, 2025
4.0
We've been avoiding DQ for awhile. We were visiting from out of town so we thought we would stop. This was a great experience. Service was polite and friendly. All employees working together. They we very busy and ran like a machine. Thank you!
PP
Pam Podemski
Sep 14, 2025
2.0
I went to DQ on CR 17 today. Got a small heath blizzard (in the drive thru) I ordered extra heath candy pieces and was charged for them. half way home, eating my blizzard realizing there are next to NO PIECES IN MY ICE CREAM AT ALL. If you are going to charge customers for 'extra pieces' you should at least give them. This is the 2nd time this has happened at this location. Won't be going back there any time soon
LH
Lisa Harris
Aug 31, 2025
5.0
I had a to go order. Got home without my gravy. Went back, got my gravy and a complimentary shake 😋
The location is 54530 Cty Rd 17, Elkhart, IN, 46516-5320, United States.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 9:30 PM on weekdays and Sunday, and until 10:00 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly with booster seats, high chairs, wheelchair accessibility, and restrooms available.
Can I order online or use a mobile app to get deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website or download the Dairy Queen app for exclusive mobile deals and rewards.
What nearby places are convenient for customers visiting Dairy Queen Grill & Chill?
Customers can find 7-Eleven convenience stores and gas stations, as well as Exxon & Mobil Stations close by for fuel and quick shopping needs.
Are there other food options near Dairy Queen Grill & Chill?
Yes, nearby food options include another Dairy Queen location, Subway sandwich shop, and Rulli's Italian pizza restaurant.
What nearby services are available for real estate or beauty needs?
Nearby you can find Brent Mitchell Realtor and McKinnies Realty for real estate, as well as Rooted Beauty Lounge and Ashley Aesthetics for beauty and spa services.
Does Dairy Queen Grill & Chill offer outdoor seating and other amenities?
Yes, the location has outdoor seating, restrooms, and welcomes children and families with suitable accommodations.