Dairy Queen Grill & Chill

3.9
921 reviews
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Business Details

206 W Jackson Blvd, Elkhart, IN
46516-3017, United States
(574) 294-1789
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
206 W Jackson Blvd, Elkhart, IN
46516-3017, United States

Hours

Reviews

3.9
921 reviews
5 stars
429
4 stars
210
3 stars
145
2 stars
64
1 star
73

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including incorrect orders, burnt items, and melted ice cream.

Service Issues

Customers frequently mentioned slow service, incorrect orders, and lack of attention from staff.

Cleanliness

Several reviews noted that the restaurant was not clean, with dirty floors and unsanitary conditions.

Positive Staff Interactions

Despite the issues, some customers praised the friendliness and helpfulness of the staff.

Community Engagement

The business is recognized for its community involvement, including programs to support the needy.
  • KT
    Kathy Turco
    Nov 4, 2025
    5.0
    Very nice and clean place. The food was great. My kids loved every bit of it.
  • SS
    Stephen Sharp
    Oct 26, 2025
    1.0
    Every time I have gotten food here it has been poor quality. The burger patties taste different than other locations too. I quit going here but door dash will occasionally bring me food from here. I wish I could specify location when I order. Today my cheese curd dish was half full. Of those about 5 of them were burnt empty shells void of cheese. My flamethrower sauce I paid extra for was only 1/3 full. Burger patties tasted weird. My shake was sloppy and melty. Shameful.
  • RC
    Robert Culp
    Oct 5, 2025
    2.0
    very dirty inside
  • TE
    Travis Eggeman
    Aug 23, 2025
    3.0
    Service is lacking. Last 2 out of 3 times they messed something up. Got a chocolate dipped strawberry cheesecake blizzard... no cheesecake in it. Last time ordered a med and a small.. gave me 2 smalls. Paid for a med an small
  • TM
    Tony Metzger
    Aug 5, 2025
    1.0
    Stopped in for lunch and to sit down with a friend to help her on some things on my laptop and there was no way to use the internet let along plug my laptop in to charge. Burger and fries tasted good but afterwards when it came time for our icecream, I purchased a large that looked like a small. I went up to the girl at the counter and asked them if they may have made a mistake and no they didnt make a mistake, the amount of icecream in this Sundee was so sorry. She and a manager made me another one in hopes to show me that it was the correct size and as they presented it to me I just couldnt belive they could do me like that. When I say the amount of icecream that was in this cup was less than the first time and it didnt even fill up the plastic cup correctly I just said hell no and while your at it just refund my money. Never again will I think about going into that location again. I love dairy queen, but what I dont love is when people want to screw someone over.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers, and soft-serve ice cream cones.

What are the operating hours of Dairy Queen Grill & Chill in Elkhart?

The restaurant is open every day from 10:00 AM to 10:00 PM.