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Brand Certified

Arby's

3.8
(834 reviews)

Business Details

3441 S Main St, Elkhart, IN
46517, United States
(574) 294-6645

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3441 S Main St, Elkhart, IN
46517, United States

Hours

Reviews

3.8
834 reviews
5 stars
332
4 stars
233
3 stars
130
2 stars
59
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, unresponsive staff, and rude behavior from employees.

Food Quality

While some customers enjoyed the food, there were multiple complaints about incorrect orders, poor food quality, and instances of foodborne illness.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staff Friendliness

Despite some negative experiences, there were positive mentions of friendly and helpful staff members.

Operational Hours

Customers expressed frustration over inconsistent operating hours, including early closures and unavailability during posted hours.
  • JP
    John Peebles
    2 days ago
    2.0
    Pulled up to the outside order kiosk. The one furthest from the building never responded. Drove around and went to the other one. Placed my order and drove to window. Customer service was terrible. Not friendly at all. Then I get home and they forgot my sauces. And the food was barely warm. A mile and a half from the store. Told the wife, well once and done. I won't be going back. Sorry This was about 550pm Tuesday, 03-03-26
  • DM
    Douglas Maxson
    Feb 20, 2026
    3.0
    This Arby's had good service but the food was so skimpy for the price I paid. Shrinkflation sucks dude
  • AA
    adkinc3036
    Jan 30, 2026
    1.0
    Can't even call this establishment because they keep unplugging the phone. Can't get ahold of management or store. Phone doesnt even ring just says this location is unavailable and I've called three times thinking maybe the line was just busy.
  • LK
    London Koehn
    Jan 28, 2026
    1.0
    Beware ⚠️ the parking lot is slick, I got out of my truck and the minute my foot hit the ground it slipped away, and I found myself falling.. it's snow packed and slick.. it hasn't snowed in 24 hours, plenty of time to plow and salt it .
  • MT
    Mike Toner
    Jan 27, 2026
    1.0
    I guess they closed early according Google maps. I pulled in drive thru no answer but they got a headset on lol. Walked up to door and it was locked soooo I just got in the truck and left.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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