McDonald's

3.2
2479 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11995 N US Hwy 31, Edinburgh, IN
46124, United States

Hours

Reviews

3.2
2,479 reviews
5 stars
714
4 stars
490
3 stars
449
2 stars
257
1 star
569

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Food Quality

Many reviews mentioned inconsistent food quality, including cold or poorly prepared items, and issues with special orders.

Cleanliness

Numerous customers noted that the restaurant was dirty, with unclean tables and restrooms, raising concerns about hygiene.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted positive interactions with staff, noting friendly and helpful employees.
  • AC
    Angie C
    1 day ago
    5.0
    Service was quick and friendly. Food fresh and hot. Prices super.
  • JR
    Jacob Roark
    1 day ago
    1.0
    Last three times I've been through out of nuggets at McDonald's what a joke
  • NK
    Nancy Kays
    Dec 23, 2025
    1.0
    I came in and ordered from the kiosk I ordered a double fish fillet with extra tartar extra extra pickle medium fry medium root beer to go when I get home I have two tiny slices of pickle on my sandwich more tartar sauce than I ever needed because they only gave me one fillet
  • AS
    Amanda Smith
    Dec 15, 2025
    5.0
    I dont know who the young man is working the pay window on December 15 at 6:30, but he made the entire trip worth it! Such a positive attitude, very uplifting if youre in a foul mood. He asked about my day, and I threw an uncomfortable curve ball and said "Just left my sobriety meeting." and he never flinched, didnt look at me funny, just went on as if it was a normal response. Asked about my plans, finished with God Bless. I'd sworn off this McDonald's, but ill definitely be returning, in hopes he's working the same window just so I can have that positive vibe he's throwing out!! Yall gotta check this kid out, he really is that uplifting, especially in this miserable weather...
  • TS
    Taylor Shupinsky
    Nov 23, 2025
    1.0
    Went and everything was moving fast in the drive thru, then they parked us by the second window. 6 cars move around me and get their food. We got two burgers a 4 piece chicken nugget and fries. 23 minutes go by and the food runners kept asking what we had. Finally my husband went inside where they say they lost our order and it would take at least 15 minutes to make the order. Got a refund. When asked how they lost an order the female manager said “it just happens” Never again

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Edinburgh, IN?

McDonald's in Edinburgh, IN is open 24/7, operating from 12:00 AM to 11:59 PM daily.

Does the McDonald's at 11995 N US Hwy 31 offer drive-thru service and what are its hours?

Yes, this McDonald's features a drive-thru that operates 24 hours a day, every day of the week.