Location.com logo
Brand Certified

Arby's

3.6
(810 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
11999 N Us 31, Edinburgh, IN
46124, United States

Hours

Reviews

3.6
810 reviews
5 stars
282
4 stars
219
3 stars
141
2 stars
61
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Food quality was inconsistent, with many complaints about cold or poorly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and overall restaurant conditions.

Staff Performance

While some staff were praised for their friendliness and helpfulness, others were noted for being unprofessional or unhelpful.

Operational Problems

Customers experienced issues with the restaurant being closed during posted hours and running out of menu items.
  • DP
    Derrick Perrin
    Dec 20, 2025
    5.0
    We came in at eight o'clock and they were shorthanded and the place was clean, they were very courteous, and the food was fresh and good
  • CD
    C D
    Dec 19, 2025
    2.0
    Thus has to be the slowest Arby’s in Indiana! I waited twenty minutes behind a guy at the window, saw no employees check in or anything, while they did whatever the heck inside. When I finally hit my food, the mozzarella sucks were lukewarm and our sandwiches were cold!!!!
  • BW
    Benjamin Williams
    Dec 13, 2025
    5.0
    Came way from Georgia and stopped here in the snow and the staff treated me with the southern hospitality I’m use to. Shoutout to the 8pm crew on 12/13! Food was great too! Try the streak bites for sure.
  • KM
    Krista Manwaren
    Dec 1, 2025
    4.0
    Asst Manager and her staff were friendly, personable, and willing to do a bit extra to satisfy customers during our 20 minute visit. Food was fine, but it was the service that stood out.
  • TE
    Tom Emard
    Nov 10, 2025
    2.0
    The steak nuggets are small and not tasty! The price is over a dollar a piece! So long Arby’s!

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others