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Wendy's

2.9
(148 reviews)

Business Details

(219) 354-8296

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2120 E Columbus Dr., East Chicago, IN
46312, United States

Hours

Reviews

2.9
148 reviews
5 stars
50
4 stars
14
3 stars
17
2 stars
10
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed fresh and hot meals, many others received cold or poorly prepared food.

Service Speed

Customers frequently complained about slow service, particularly during peak hours, leading to long wait times.

Cleanliness and Facilities

Several reviews mentioned unsanitary conditions and the lack of a public restroom, which negatively impacted the overall experience.
  • CC
    Claudia Costello
    6 days ago
    4.0
    Love coming to this wendys location so nice and professional
  • MT
    Mz Tameiko
    Feb 6, 2026
    1.0
    This place is horrible!!! Very unprofessional. They messed up my order twice. I went back the General Manager told me shouldn’t replace all of my food so she replaced none.
  • MD
    Makayla Dyer
    Jan 28, 2026
    1.0
    Went through drive-thru the lady taking the order was very rude she over talked me the entire time of me ordering then she had an high ponytail was black and she was small body wise the attitude was insane also items were missing i would rate a 0 if I could
  • BM
    Brandon Moore
    Dec 18, 2025
    2.0
    The food horrible everything was cold ❄️❄️🥶🥶 I had the son of a bacon nator, fries and a drink!!!!
  • LE
    Lady E
    Dec 16, 2025
    5.0
    I like this Wendys- Service is fairly fast. Workers don't seem happy but other than that it's fine.

Frequently Asked Questions About Wendy's

Is 2120 E Columbus Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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