Subway

3.7
305 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local East Chicago Subway® Restaurant at 2204 Columbus Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
2204 Columbus Drive, East Chicago, IN
46312, United States

Hours

Reviews

3.7
305 reviews
5 stars
134
4 stars
64
3 stars
34
2 stars
16
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and efficiency, others were reported as rude and unprofessional.

Cleanliness

Several reviews highlighted cleanliness issues, including reports of roaches and dirty conditions in the restaurant.

Food Quality

While many customers enjoyed the freshness and taste of the food, there were complaints about incorrect orders and poor sandwich preparation.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.
  • MT
    MyPatricia Turner
    Dec 17, 2025
    4.0
    Bread was old.
  • NN
    Niki Lucas netcastnews
    Sep 14, 2025
    1.0
    Person in front of me spoke very little English he told the cashier (Black decent) the two sandwiches he wanted when she got those he told her another in a rude voice she said next time tell me everything you want.Some young children came in ask for water and its okay to say no it is how No was said (White decent) Not today no.I ask for parme bread oh we never had that in a rude manner I infect pulled it up.The atmosphere was clean,however the customer service was rude and a feeling of we dont want to be here doing this.Alsomy son Autistic and likes his toppings on the side I was informed we dont do that well if thos is the policy great its not enforced other locations I guess and I travel all over the united states.I informed her I will note it in my review and she (White decent)Started being nice now the time was 1135pm and it was two of them there 3 customers only.Served by 7118 Subway 51522-0.Food great,Parking great,Store clean,customer service horrible and I used decent because I didn't get names.The Black decent lady did offer to that my cheese since I didn't want my break toated.I just think more people skills is needed review the camera if proof is needed 1
  • MB
    Melissa Banter
    Aug 12, 2025
    2.0
    Ordered online it took forever for my order and I had to correct the worker as they made my order because they were making it wrong
  • IM
    Indigo Martin
    Jun 25, 2025
    1.0
    I ORDERED 2 FOOTLONGS AND THEY PUT 5 PIECES OF MEAT ON EACH LOADED UP WITH TOO MANY VEGGIES AND FORGOT MY SAUCE WENT LATE AFTER WORK I CALL THE NEXT MORNING ITS NOTHING THEY CAN DO WITHOUT SANDWICHES
  • BG
    Becki Goble
    May 10, 2023
    5.0
    Always clean. I've never had a bad sandwich. Great service.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 2204 Columbus Drive, Lake, East Chicago, IN 46312, USA.

What are the operating hours of the Subway at 2204 Columbus Drive?

The Subway at 2204 Columbus Drive is open daily from 9:00 AM to 10:00 PM.