McDonald's

Reviews

• HR

  Hector De La Rosa

  5 days ago
  1.0
  Let me start by saying I am deeply upset with the unprofessionalism that takes place in this particular restaurant. I never stumble upon the rudest/disrespectful staff and I met and worked with the some of the most rudest but nothing like this. For a staff member to briefly speak Spanish to my mother (and she speaks English perfectly) only to be rudely dismissed by an employee by shushing her to go away just because she looks Latina or spoke Spanish and for her to never get her order is mind bothering. Trust me by the time this review is written, a complaint is already made by corporate. Never again will business be conducted with me and others in this place due to such reputation. Its the audacity for me.
• TB

  toshiyah braswell

  6 days ago
  1.0
  Store Manager embarrassed my elderly disabled father. She cursed and yelled at him for being sick. She is a disgrace and should not be allowed to work there. I will never return to this location.
• JG

  Jose L. Guajardo

  Feb 22, 2026
  5.0
  An outstanding staff especially Kim !!!
• LM

  Lucía M.P

  Feb 15, 2026
  1.0
  Sub par food and service. They need a complete overhaul of management and staff. On one occasion I got the big breakfast with pancakes. Didn’t get the pancakes. I called, spoke to manager came in to get them. Talked to manager was kinda rude but I was unfazed. She looked at my receipt and I wasn’t charged for them. So she charged me for just the pancakes so I ended up paying more for the two separate things. I was pregnant at the time so chose not to make a fuss about it since I didn’t want to go through an unpleasant interaction which it already kinda was. Second thing that happened was that I got old hard chicken nuggets in my little one’s happy meal. I was upset but I just stopped somewhere else for another order. Third. I got a burger and it looked like someone took a bit out of the patty. I was hungry and that grossed me out. When I called the way the manager answered the phone made me hang up. My little one have a cold right now and I ran out to attacks for a couple of things and saw that McDonalds had cars in the drive through so I figured I’d get them some food that I know they will eat since they haven’t had much of an appetite because they’re sick. Waited forever at the speaker for my order to be taken . Took another 10 minutes to get my order. I gave out my code for points twice and the didn’t bother to put them in. I made sure I got a receipt so I could get them myself through the app. The McDonalds in the Harbor is was better. But this one is closer to me. There’s no reason why I have to drive out of my way to get good service and good food or acceptable food because let’s face it McDonald s isn’t the best. I try to shop local but sometimes just don’t even bother and I just wait until I get to highland that’s sad
• CB

  Claudia Becerril-Clas

  Feb 7, 2026
  1.0
  Drive thru closed. Demanded to go inside. Terrible tone. Unprofessional staff. Rude supervisor. Harsh and unkind staff.

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