Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,338 reviews
5 stars
541
4 stars
272
3 stars
233
2 stars
104
1 star
188
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff and fast service, while others report rude behavior and poor management.
Food Freshness
Many customers appreciate the freshness of the food, but there are frequent complaints about receiving cold or stale items.
Order Accuracy
Numerous reviews highlight issues with incorrect orders, including missing items and wrong food being served.
Atmosphere and Cleanliness
The restaurant's cleanliness is often mentioned, with some customers noting dirty areas, while others describe a pleasant atmosphere.
Management Issues
Several reviews indicate dissatisfaction with management, particularly regarding customer service and handling of complaints.
- IBIesha Baker1 day ago1.0After 1am is the worst time it’s like no one works here I was in line for over 30mins to try to get to the order make u not even wanna eat here
- MMMelissa MillerNov 17, 20255.0What a remarkable event you held today for the community of East Chicago. Thank you 🙏😊
- JMJosh MobleyNov 11, 20253.0Food was good and they got the order correct but 90% of the time it takes over 15min from ordering to receiving.
- SRsabrina rodrigoOct 28, 20255.0Fries are always fresh, frappe machine is always working, the food is delicious.
- JJJames Spencer JrOct 10, 20251.0They move slow then yesterday which was Sunday they had this skinny hispanic girl running back in fourth taking orders n doing other stuff she said she was tired n they working her like a slave
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1811 E Columbus Drive, East Chicago, IN?
McDonald's is open daily from 4:30 AM to 3:30 AM.
Does this McDonald's location offer drive-through service?
Yes, McDonald's at 1811 E Columbus Drive has a drive-through open daily from 4:30 AM to 3:30 AM.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, delivery is available daily from 4:30 AM to 3:15 AM. Services include same-day and no-contact delivery.
What ordering options are available for McDonald's?
You can order via the McDonald's App, delivery online, curbside pickup, and mobile ordering with various payment options including Apple Pay, Google Pay, credit cards, and cash.
What payment methods does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there free WiFi available at this McDonald's?
Yes, free WiFi is available as one of the services offered at this location.
Which coffee shops are near this McDonald's location?
Nearby coffee shops include Dunkin' and Krispy Krunchy Chicken, where you can enjoy additional beverage options before or after your visit.
What nearby automotive services can assist customers visiting McDonald's?
Nearby automotive services include Flawless Productions for repairs and G and J Auto Parts for parts and tire services, helpful if you need vehicle assistance while visiting.
Are there any healthcare facilities near McDonald's at 1811 E Columbus Drive?
Yes, nearby healthcare options include Family Eyecare Center, Dr. Adams General Dentistry, and NorthShore Health Centers for various medical and dental services.