Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,345 reviews
5 stars
542
4 stars
274
3 stars
233
2 stars
104
1 star
192
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, particularly during late hours.
Food Quality
While some customers praised the freshness and taste of the food, others complained about receiving cold or stale items.
Positive Staff Interactions
Several reviews highlighted friendly and helpful staff, especially during peak hours, contributing to a better customer experience.
Management Concerns
There were multiple mentions of poor management practices, with some customers expressing dissatisfaction with how issues were handled.
- DJDiana JosephJan 2, 20261.0Rude food was cold ask them to fix it and it was still cold n manger just had a very nasty attitude wen crew was trying help me she was real rude she needs to be fired now
- SHStar HDec 31, 20251.0I ordered two McDoubles and two small fries. It’s supposed to be buy one get one for a dollar. The cashier told me no, it’s only French fries. She gets the manager and she says the same. Hello!!!! A manager should know if you buy anything off the value menu, it’s buy one and get one for a dollar. The both should NOT be working at McDonald’s if they don’t know what they’re doing. Also, she never gave me my receipt, I thought it was in the bag and it was not. If I had it, I’d blast them. I’m sick of being over charged and my food not being correct.
- RLRuben lopezDec 28, 20251.0They forgot a burger in ma last order
- TTtylerDec 16, 20251.0Can’t even get a mobile order right. Incompetent and rude staff. Worst establishment in the area. Please clean house.
- SVShalese VaulxDec 6, 20254.0They have something called budding sweet treat that is so good. I can't remember all had but all was good. Lol
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1811 E Columbus Drive, East Chicago, IN?
McDonald's is open daily from 4:30 AM to 3:30 AM.
Does this McDonald's location offer drive-through service?
Yes, McDonald's at 1811 E Columbus Drive has a drive-through open daily from 4:30 AM to 3:30 AM.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, delivery is available daily from 4:30 AM to 3:15 AM. Services include same-day and no-contact delivery.
What ordering options are available for McDonald's?
You can order via the McDonald's App, delivery online, curbside pickup, and mobile ordering with various payment options including Apple Pay, Google Pay, credit cards, and cash.
What payment methods does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there free WiFi available at this McDonald's?
Yes, free WiFi is available as one of the services offered at this location.
Which coffee shops are near this McDonald's location?
Nearby coffee shops include Dunkin' and Krispy Krunchy Chicken, where you can enjoy additional beverage options before or after your visit.
What nearby automotive services can assist customers visiting McDonald's?
Nearby automotive services include Flawless Productions for repairs and G and J Auto Parts for parts and tire services, helpful if you need vehicle assistance while visiting.
Are there any healthcare facilities near McDonald's at 1811 E Columbus Drive?
Yes, nearby healthcare options include Family Eyecare Center, Dr. Adams General Dentistry, and NorthShore Health Centers for various medical and dental services.