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McDonald's

3.6
(1345 reviews)

Business Details

(219) 398-3338
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1811 E Columbus Drive, East Chicago, IN
46312, United States

Hours

Reviews

3.6
1,345 reviews
5 stars
541
4 stars
273
3 stars
234
2 stars
105
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, particularly during night shifts.

Food Quality

Several reviews mentioned cold or stale food, particularly fries, and issues with freshness.

Positive Staff Interactions

Some customers praised friendly and helpful staff, especially during certain shifts, highlighting good customer service experiences.

Management Concerns

Multiple reviews pointed out poor management practices, including rude behavior and lack of accountability.
  • VM
    virginia morris
    Feb 18, 2026
    3.0
    Drive thru always backed up , no fresh coffee at night
  • KJ
    Kia Jo (Kia Jo)
    Jan 23, 2026
    1.0
    For the past two days me and my companion order a meal at this location. We notice that the fries has a bad bitter taste like the oil has not been change, the filters in the fryer has not been check. You all need to do better or we will report this to cooperate. Yes I do have both receipts to prove that I order food from the drive through Thursday 1/22/2026 & 1/23/2026.
  • DJ
    Diana Joseph
    Jan 2, 2026
    1.0
    Rude food was cold ask them to fix it and it was still cold n manger just had a very nasty attitude wen crew was trying help me she was real rude she needs to be fired now
  • SH
    Star H
    Dec 31, 2025
    1.0
    I ordered two McDoubles and two small fries. It’s supposed to be buy one get one for a dollar. The cashier told me no, it’s only French fries. She gets the manager and she says the same. Hello!!!! A manager should know if you buy anything off the value menu, it’s buy one and get one for a dollar. The both should NOT be working at McDonald’s if they don’t know what they’re doing. Also, she never gave me my receipt, I thought it was in the bag and it was not. If I had it, I’d blast them. I’m sick of being over charged and my food not being correct.
  • RL
    Ruben lopez
    Dec 28, 2025
    1.0
    They forgot a burger in ma last order

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1811 E Columbus Drive, East Chicago, IN?

McDonald's is open daily from 4:30 AM to 3:30 AM.

Does this McDonald's location offer drive-through service?

Yes, McDonald's at 1811 E Columbus Drive has a drive-through open daily from 4:30 AM to 3:30 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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