Dunkin'

Reviews

• FT

  Francisco Torres

  6 days ago
  1.0
  I ordered an iced latte with an extra shot… and what I got was a big ol’ cup of straight milk on ice. No coffee. No “extra shot.” Not even a whisper of caffeine. Would not recommend unless you’re a baby cow.
• JH

  jose hernandez

  Nov 13, 2025
  4.0
  On Tuesday I order a hot coffee and a donut and they try to give me icedcoffee soil paid for that ans for the hot coffee is about a dollar less and never give me my change so today that I got there I ask the girl at the window and I said a word that I always say tacuache but I dint mean it to offend anyone and on the back a hear the older lady start telling that I have to respect everyone and dont call names to the people ... so I told her I talk like that and I dint mean any disrespectful to anyone .. but she Got mad and I told her to calm down that's how talk and she started yelling at me so I talk to her back telling her to comedown.... I am a costumer that I been coming to this establishment since they open and am a costumer that come every single day for months and a whole year around.. but now with this they just lost a round year costumer.... 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽
• MD

  Marielizabeth Dawkins

  Nov 6, 2025
  3.0
  Road construction....waited on the walk thru customers. Prices have gone up.... they seem to over cook the croissant, but it was okay.
• BG

  Bel Gar

  Sep 30, 2025
  1.0
  No good customer service at all. What's to expect from east chicago. The little girl at the window had attitude towards me. Service was slow. I put mobile order in at 5:12am i pulled up to the window & they tell me to pull up to wait for my order. I wait & wait finally after 40 mins of waiting total since I put mobile order in. I reverse & ask about my order & she gets attitude saying yes we have to wait for ovens and rolls her eyes. Like why fo they put people like that to handle customers?! Put someone friendly not someone mad that they have to work. On top of all this this isn't 1st time they do this they take so long I was late to work because I had to wait. I seen employees walking in barely at 5:15 am when it states they open at 5am. Very unprofessional to be walking in late to work while orders are waiting. I asked for condiments & she purposely didn't put any or any napkins. I will never order from there ever again. DO NOT recommend. I'll drive the extra mile to go somewhere else. They need to shut this one down & put something else
• AF

  Alina Flores

  Sep 23, 2025
  1.0
  Wish I could give 0 stars!! Worst service ever. I paid for two medium cappuccinos and got basically milk and syrup no coffee. I drink them almost every day . When I asked about it, the girl said she put in 3 shots of espresso… yeah, sure from what I know you only put two . Ended up having to pay for my espresso shots. Definitely needs some extra training. Never coming back !! 😠

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