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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(339 reviews)

Business Details

(219) 397-2007
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Chicago, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1705 E. Columbus Dr, East Chicago, IN
46312, United States

Hours

Reviews

3.8
339 reviews
5 stars
161
4 stars
61
3 stars
42
2 stars
22
1 star
53

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to dissatisfaction.

Customer Service

While some reviews praised friendly staff, others highlighted poor service and unprofessional behavior.

Product Quality

There are mixed reviews regarding the quality and consistency of drinks and food, with some customers noting a decline.

Speed of Service

Service speed varies, with some customers experiencing long wait times, especially during busy hours.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money.
  • SP
    stephen powell
    Jan 28, 2026
    1.0
    Today was the day...I've been going to this Dunkin everyday for last 2 years..don't really drink Dunkin my wife does...she drink the same cocoa mocha latte the signature drink... an they making it wrong almost every time...I let them remake it ...sometimes it's ok sometimes all the way wrong.. today they brought me a green drink...I let them know..thats not what I ordered.. they remake the drink...for it to taste like cream chocolate milk .. this is how they make it..when I ask for it to be remade on the regular...so I ask for my money back today first time in 2 yr..now everyone is concerned about the drink and what's wrong and why it taste wrong... manager I see all the time... Because her boss is there today now she doesn't know me or know I get my drink remade a lot of times..I will be making coffee at home for the wife now...Can't run on Dunkin with the wrong Dunkin in your cup..No more money for Dunkin
  • CJ
    CANDY J
    Dec 12, 2025
    5.0
    Love myshia
  • TD
    Teresa D
    Dec 7, 2025
    1.0
    I went to Dunkin Donuts in East Chicago on Columbus Ave for two different days in the same week. They had no coffee rolls or glaze donuts, what donuts shop DON'T HAVE DONUTS. I was not a satisfied customer. This is not a good Dunkin Donuts.
  • LL
    LittleBlackDragon
    Nov 17, 2025
    5.0
    Nice experience
  • TM
    Toni Maney
    Oct 30, 2025
    2.0
    I always traveled to the Columbus location because they made my coffee just the way I asked. They don't anymore and it's disappointing. I know it gets busy but the paying person should still get what they're asking for. I started doing mobile orders for drive through pickup. I ordered large coffee just the way I like it. I get to the window and the girl is holding a smaller cup. I had to repeat i ordered a large. They put the coffee from the smaller into the large like i didnt see it. I knew they would mess up from there and they sure did. Got a large cup of nasty!!! I will go to another location so I can feel happy again. I love the coffee but I can't stand bad customer service or not being listened to.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in East Chicago, IN?

Dunkin' in East Chicago, IN is open daily from 5:00 AM to 7:00 PM on Monday, Wednesday to Sunday, and till 6:00 PM on Tuesday.

Does Dunkin' in East Chicago offer delivery and curbside pickup services?

Yes, this location offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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