Dunkin'

3.8
334 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Chicago, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1705 E. Columbus Dr, East Chicago, IN
46312, United States

Hours

Reviews

3.8
334 reviews
5 stars
159
4 stars
60
3 stars
42
2 stars
22
1 star
51

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, particularly with coffee and food items.

Customer Service

While some reviews praised the friendly staff, others highlighted poor service and unprofessional behavior from employees.

Coffee Quality

There are mixed reviews regarding the quality and consistency of the coffee, with some customers noting a decline in taste and preparation.

Speed of Service

The speed of service varies, with some customers experiencing quick service while others reported long wait times and slow drive-thru operations.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money, particularly regarding food items.
  • LL
    LittleBlackDragon
    Nov 17, 2025
    5.0
    Nice experience
  • TM
    Toni Maney
    Oct 30, 2025
    2.0
    I always traveled to the Columbus location because they made my coffee just the way I asked. They don't anymore and it's disappointing. I know it gets busy but the paying person should still get what they're asking for. I started doing mobile orders for drive through pickup. I ordered large coffee just the way I like it. I get to the window and the girl is holding a smaller cup. I had to repeat i ordered a large. They put the coffee from the smaller into the large like i didnt see it. I knew they would mess up from there and they sure did. Got a large cup of nasty!!! I will go to another location so I can feel happy again. I love the coffee but I can't stand bad customer service or not being listened to.
  • TS
    Tristyn Sampson
    Oct 28, 2025
    5.0
    The best Dunkin around. Drinks are always consistent and made with love. Employees are always kind. Never an unpleasant experience when coming here. 10/10.
  • RE
    Ricardo Esquivel
    Sep 29, 2025
    4.0
    I'm an early bird so I use the app for all my orders. When I pull up to this location they are always on point, sometimes they do have a line but it doesn't take to long and if you order ahead it's a lot more quicker. The ladies in their are always on point kuddos to them.
  • AA
    Alice
    Aug 15, 2025
    1.0
    This dunkin is close to me and more convenient but I refuse to go to this one anymore and will not. I know drive to the next town over on my way to work to get my dunkin. My last straw was in ordering my regular coffee with mocha. It was handed to me and as it was handed to me I could tell it didmt look right. I produced to let the girl she takes the coffee and im guessing the manager comes back and says that just how the Carmel looks hands me back the coffee. Before I could even say anything she walks away. 1. I didn't order Carmel in my coffee and 2 and most importantly im ALLERGIC to Carmel. Since she walked away I just drove off and ended up throwing out the coffee and stopping and the now only dunkin I will be stopping on my way to and having to pay for another coffee.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in East Chicago, IN?

Dunkin' in East Chicago, IN is open daily from 5:00 AM to 7:00 PM on Monday, Wednesday to Sunday, and till 6:00 PM on Tuesday.

Does Dunkin' in East Chicago offer delivery and curbside pickup services?

Yes, this location offers both delivery and curbside pickup services for customer convenience.