Dunkin'

3.8
335 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Chicago, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1705 E. Columbus Dr, East Chicago, IN
46312, United States

Hours

Reviews

3.8
335 reviews
5 stars
159
4 stars
60
3 stars
42
2 stars
22
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some report friendly and efficient service, while others complain about rude staff and incorrect orders.

Product Consistency

Many customers express dissatisfaction with the inconsistency in drink quality and accuracy of orders, particularly with coffee.

Cleanliness and Atmosphere

The location is generally described as clean and welcoming, with some customers appreciating the friendly atmosphere.

Pricing Issues

Several reviews mention high prices and dissatisfaction with the value for money, particularly regarding food items.
  • CJ
    CANDY J
    Dec 12, 2025
    5.0
    Love myshia
  • TD
    Teresa D
    Dec 7, 2025
    1.0
    I went to Dunkin Donuts in East Chicago on Columbus Ave for two different days in the same week. They had no coffee rolls or glaze donuts, what donuts shop DON'T HAVE DONUTS. I was not a satisfied customer. This is not a good Dunkin Donuts.
  • LL
    LittleBlackDragon
    Nov 17, 2025
    5.0
    Nice experience
  • TM
    Toni Maney
    Oct 30, 2025
    2.0
    I always traveled to the Columbus location because they made my coffee just the way I asked. They don't anymore and it's disappointing. I know it gets busy but the paying person should still get what they're asking for. I started doing mobile orders for drive through pickup. I ordered large coffee just the way I like it. I get to the window and the girl is holding a smaller cup. I had to repeat i ordered a large. They put the coffee from the smaller into the large like i didnt see it. I knew they would mess up from there and they sure did. Got a large cup of nasty!!! I will go to another location so I can feel happy again. I love the coffee but I can't stand bad customer service or not being listened to.
  • TS
    Tristyn Sampson
    Oct 28, 2025
    5.0
    The best Dunkin around. Drinks are always consistent and made with love. Employees are always kind. Never an unpleasant experience when coming here. 10/10.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in East Chicago, IN?

Dunkin' in East Chicago, IN is open daily from 5:00 AM to 7:00 PM on Monday, Wednesday to Sunday, and till 6:00 PM on Tuesday.

Does Dunkin' in East Chicago offer delivery and curbside pickup services?

Yes, this location offers both delivery and curbside pickup services for customer convenience.