Rosati's Pizza serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches that offer high quality, value and flavor. With five generations of experience, every piece of every recipe is original, ensuring Rosati's serves one-of-a-kind dishes from a one-of-a-kind family. As one of the oldest surviving family pizza brands in the U.S., the Rosati name has been firmly established in the city of Chicago and its suburbs. Generations have grown up with the brand and continue to spread it to every corner of the country. Transplanted Chicagoans all over the map have helped bring their favorite pizzeria to 150+ locations across twenty states.
While many customers praised the pizza and wings for their taste and quality, several reviews highlighted issues with burnt or poorly made pizzas, inconsistent toppings, and bland flavors.
Customer Service
Customer service experiences varied widely; some customers reported friendly and helpful staff, while others faced rude service, long wait times, and unaccommodating management.
Order Accuracy
Numerous reviews mentioned problems with incorrect orders, missing items, and poor communication regarding order status, leading to customer frustration.
Pricing
Customers expressed mixed feelings about pricing, with some finding it reasonable given the quality, while others felt it was high for the value received.
Management Issues
Several reviews pointed to poor management practices, including lack of oversight, inadequate staffing, and failure to address customer complaints effectively.
RP
Rich Paszko
2 days ago
5.0
Since the change of ownership, we have ordered their pizza 3 times. The pizza has been very consistent and outstanding. The orders have been ready on time and hot. We will be back! Nice job to the new owners. Oh and the counter staff is very friendly and professional
CL
Cat Lover
Nov 7, 2025
4.0
We picked up a pizza here and enjoyed it. Would like sausage to be crumbled more. It was conveniently located and we have ordered other Italian food from her in the past. Less expensive than other places too. A good option to try.
DH
Dominique Hill
Oct 21, 2025
5.0
Food is always good!
KJ
KEITH E GARDNER JR
Sep 22, 2025
5.0
Great pies
RN
Riley Nicole
Sep 1, 2025
5.0
I saw that they are under new management so I stopped in to try it out. I had a great experience. The food was amazing. Will be back soon!