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McDonald's

3.5
(1278 reviews)

Business Details

915 Joliet Road, Dyer, IN
46311, United States
(219) 865-9480
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
915 Joliet Road, Dyer, IN
46311, United States

Hours

Reviews

3.5
1,278 reviews
5 stars
462
4 stars
294
3 stars
204
2 stars
95
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or improperly prepared food, with several customers expressing dissatisfaction with their meals.

Drive-Thru Experience

Customers frequently complained about the drive-thru process, citing delays and being asked to park and wait for their orders.

Staff Friendliness

While some customers praised friendly staff, many others noted a lack of acknowledgment and poor customer service.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
  • KH
    Kyle Hennelly
    3 days ago
    5.0
    5/5 great employees, fresh fries, good communication.
  • PC
    Pamela Chears
    4 days ago
    5.0
    Steak Biscuit 🥩 before church everything was freshly made. Sooo good thank you.
  • MT
    Monique Turner
    Feb 17, 2026
    5.0
    The staff is fast and friendly!! The food is hot and delicious 😋
  • RH
    River Hutsler
    Feb 3, 2026
    1.0
    If I could put a 0 star I would, every time to go there in the morning they mess up my order and give me the wrong meal, the past 3 times I went they messed up but I let it go, not today, learn how to do your jobs, you work at McDonald’s. If you can’t work fast food right then you can’t do anything else in life right so maybe it’s a good thing that you guys stay there.
  • CN
    Colby Nelson
    Jan 29, 2026
    4.0
    Asked for 8 Equal packets. I received 6 Equal packets and 2 sugar packets instead. This is why I don’t get my Equal included in the coffee itself because I’m afraid they will make a mistake and put sugar in the cup by mistake. The guy at the drive thru window early in the morning seems to have an attitude whenever I come to the window like I’m bothering him or something when I ask for the missing stirrer, because I was given a spoon, which is not what I ordered. They need to replace him at the window because he is extremely unprofessional. Other than that, I LOVE the morning staff.

Brand Certified Facts from McDonald's

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Certified February 22, 2026Yext Knowledge Graph
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