7 Brew Coffee

3.8
261 reviews

About

Coffee ShopCafeRestaurant
7 Brew is a one-of-a-kind drive-thru concept that offers a fun and energetic vibe, along with a wide array of coffee beverages, infused energy drinks, Italian sodas, smoothies, teas, and milkshakes.

Location

7 Brew Coffee
900 Joliet Street, Dyer, IN
46311, United States

Hours

Reviews

3.8
261 reviews
5 stars
155
4 stars
17
3 stars
18
2 stars
19
1 star
52

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently noted that the business is understaffed, leading to long wait times and overwhelmed employees.

Order Consistency

Many reviews highlighted a lack of consistency in drink preparation, with customers receiving incorrect or poorly made drinks.

Customer Service

While some staff members received praise for their friendliness and helpfulness, there were numerous complaints about rude service and poor management.

Quality of Drinks

The quality of drinks received mixed reviews; while some customers enjoyed the flavors, others reported stale or poorly made beverages.

Drive-Thru Experience

The drive-thru setup has been criticized for causing traffic issues and confusion, impacting the overall customer experience.
  • SZ
    Shirley Zarate
    3 days ago
    1.0
    Ordered an iced pumpkin mocha...and I got milk!!! I asked if it had mocha and coffee and the guy who took my order said it had mocha and coffee. I tried the place 3 times...and NEVER AGAIN. I contacted someone and no one reached out to me.
  • DB
    Dave Betz
    Nov 17, 2025
    1.0
    After months of hype and activity, this morning I finally decided to try seven brew. I was heading eastbound on route 30 so it was a convenient place to pick up coffee for my 35 minute drive. This occurred right around 8 AM. I ordered a hot coffee with almond flavor, cream, and Stevia. After waiting a few minutes, the cup was handed to me and dripped on my lap as I received it. It proceeded to leak through the cup the entirety of my 30 minute drive. My cupholder had a puddle in it. Thank goodness, I had the 15 napkins that I needed to soak it up and wrap around the cup, despite my hands still getting wet and sticky. Either the cups and lids you use are terrible, because truly, the outside of the cup was bubbled and dripping nonstop. Or the people who filled the cup did something to create the issue. Or both. I would respectfully request a refund of the six dollars and something that I spent to get my clothes wet, my hands wet, and my car wet, sticky, and dirty. For the record, the coffee itself was not bad, but the overall experience was.
  • BH
    Betina Huhn
    Nov 8, 2025
    1.0
    I waited months until the hype was nearly over and the line weren't over a mile long. Today I thought we had hit the jack pot, by stopping by on a whim and only a few cars in line. After 25 minutes I realized the mistake I had made. I waited over 45 minutes to even place my order. While the 2nd lane next to us got their orders taken and out of the line within minutes. The line we were in was only takin orders by the doors. Since. We couldn't leave the line due to the longe wait and no exit options, we proceeded with and order, ice caramel vanilla latte the Santa's cookie mocha. Both tasted like coffee and sugar waters, with barely any full body of espresso or coffee notes. Not even an apology for the long wait, no concern for time or customer service.
  • IA
    Izzy Alioto
    Nov 1, 2025
    1.0
    This place needs more employees scheduled. I asked a young man (who was taking orders down the line, taking payments, and passing drinks out)what is going on here lately? He stated their labor was cut and it’s only him and 3 others! How shameful! So make sure you have extra time… 4 employees scheduled makes sense why we are waiting forever. These kids are trying their best with what their job is giving them- Unfortunately, this will burn them out and cause this place to lose their staff. It’s unfortunate to see how corporate is treating them and us. 7 Brew treat your employees and paying customers better!
  • JD
    Jen DoggyDogg
    Nov 1, 2025
    2.0
    Ever since the new system change, they didn't have my previous order, nor the secret menu so I had to look up the recipe and its been terrible. I go with my friend and 3 times we tried thinking maybe it was a freak incident the prior visit but no it's just not the same. Sucks that it cost us almost $50 in those 3 visits to learn that it's just not the same anymore!

Frequently Asked Questions About 7 Brew Coffee

What types of beverages does 7 Brew Coffee offer?

7 Brew Coffee offers a wide array of coffee beverages, infused energy drinks, Italian sodas, smoothies, teas, and milkshakes.

What are the operating hours of 7 Brew Coffee?

7 Brew Coffee is open from 5:30 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.