Dunkin'

Reviews

• 00

  0823orod

  Apr 22, 2026
  5.0
  I work a consistent schedule and I go to this location 4 to 5 times a week on my way to work. Staff are awe8sme and always so pleasant! Amy makes my Shakin expresso amazing everyday!
• BH

  Beatriz H

  Apr 6, 2026
  1.0
  Don’t go to this location ! Whatever white lady is on the headset is slow and on top of that rude. She caught an attitude because she couldn’t hear us when the manager came on the headset and instantly took our order. On top of that gave us the wrong size and had to go back, then tell me my rewards coupon was already used when I just activated it. Got a dunkatte and lemonade and it was disgusting. The staff is just lousy so I would avoid this location all together.
• LO

  lofe ogu

  Apr 6, 2026
  1.0
  Young lady working the drive thru was very disrespectful. Had to repeat my order at least 4 times for her to give me a small cup with a medium label. When it was time to give me my cash back she dropped it all over ground. Will never go there again!
• SS

  Sean

  Mar 14, 2026
  5.0
  I Am a Frequent Customer Of This Restaurant at night before work. Always An Awesome Dine in Experience, Awesome Service, Awesome Workers, This Kind Of Professionalism Should Be in Every Restaurant.
• IM

  It's Me

  Feb 18, 2026
  1.0
  I had to check the map to make sure I was not giving 1 of the 3 local Duncan's this fine stores review. Unfortunately the young lady on the drive thru was rude. Started to talk with an attitude. I went to the drive thru, the system asked for my order. I started to give it. The young lady came on and I said oh I apologize I thought that was you. With a very apparent attitude she said it again. I said my order again. Then finally she said it with an attitude. Now mind you, I'm the customer, spending my money at the store that employs you from collecting money for the orders of the items your job sells. I said hun I said my order 3 times and I apologized for the inconvenience. I'm the customer doing this at your business. Finally we did the order, at The end I said thank you. Nothing, again, nothing. Finally I talked how I address my kids.... I just said thank you to you. Do you not hear me? She said you're welcome. Now, I get to the window, pay... the young lady a white girl who's dressed like the younger black girl with another headphone gives me my drink. Your food will be right up. Ok, thank you... nothing closes window. On front of the manager. I'm looking. Then gives me the food, doesn't ask if I want my receipt. Doesn't ask if I need jelly or ketchup. Closed the window and turns to walk away. I'm like wow... the younger black girl looks at me because she she's me looking. Not bitter. I'm not that person. I have no napkins, spent my hard earned money them like always. Oh I love in Hammond and pass up 2 car washes and 4 duncan to come here... to be treated like this. This is Dyer Indiana and you're allowing these ladies act like that? That's so not cool. I deserve a refund and an apology.

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