Customer service experiences vary, with some staff being friendly and attentive, while others are reported as rude or unprofessional.
Food Quality
Food quality is generally good, but there are frequent complaints about incorrect orders and inconsistent preparation, particularly with Blizzards.
Cleanliness Issues
Multiple reviews mention unsanitary conditions inside the restaurant, including dirty tables and unpleasant odors.
Wait Times
Customers frequently express frustration with long wait times for food, especially during busy hours.
Overall Experience
While many customers enjoy the food and service, there are significant concerns about order accuracy and cleanliness that impact overall satisfaction.
SC
Sean Card
3 days ago
5.0
Clean, quiet, and the staff were excellent!
HC
Hailey Cooper
Jul 18, 2025
1.0
Will not ever go here again. I rather go to Valparaiso which is the same amount of distance from my house. Why? Let me explain.. I ordered my food inside of Dairy Queen to eat at Dairy Queen NOT to go. I went to get my drink and I noticed every table in there was dirty therefore my daughter and I decided to eat outside. My seven year old daughter and I stood by the fridge, where Dairy Queen keeps their cakes etc. We weren’t in anyone’s way, whenever I thought we would be in someone’s way, I would move and apologize, that wasn’t often though. This girl walked past me that worked at Dairy Queen and said is your order for here or to go? I said my order is for here but if you want to bag it up, I don’t mind, whatever works better for you. She said since your order is for here you need to take a seat and we will bring you your order. I responded and stated that my daughter and I were going to sit outside once we got our food. She said go outside and sit and we will bring you your food, rudely. The girl that took my order originally, she was amazing. When she brought my food to my daughter and I outside she was kind and thoughtful. The girl that I encountered while I stood there waiting made it an awful experience. The Dairy Queen in Demotte always smells like sewage from the bathrooms also.
LG
Linda Gibens
Jun 30, 2025
5.0
You have got to try this before it is too late! Orange cream shake with a chocolate ice cream sidecar no whipped cream💕🥳❤️
VW
Veronica Williams
Nov 12, 2020
5.0
A GREAT hometown place to go with your kids or your partner. Amazing people work here. They're very personable! We love it here!! Been coming here since I was a kid. It was always a great Mom and Daughter day out. Peanut buster parfait my choice always, banana split for my mom. Such cherished memories that I pass along to my daughter!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of menu items can I find at Dairy Queen Grill & Chill in Demotte, IN?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® treats, Chicken Strip Basket, Grillburger®, and more at Dairy Queen Grill & Chill.
What are the opening hours of Dairy Queen Grill & Chill in Demotte?
Dairy Queen Grill & Chill in Demotte is open daily from 10:00 AM to 10:00 PM, except on Thursdays when it opens at 10:15 AM.
Does Dairy Queen Grill & Chill in Demotte offer drive-thru service?
Yes, this location offers a drive-thru for convenient ordering and pickup.
Is the Dairy Queen Grill & Chill location family-friendly and accessible for children?
Yes, it is family-friendly and offers amenities such as booster seats, high chairs, and is wheelchair accessible.
Does the Dairy Queen Grill & Chill in Demotte have outdoor seating?
Yes, there is outdoor seating available for customers.
How can I place an order for pickup at Dairy Queen Grill & Chill in Demotte?
You can place an order online through their pickup order page at https://www.dairyqueen.com/en-us/order/pickup/n/41776/
Are there any special deals or rewards programs available at Dairy Queen Grill & Chill?
Yes, by downloading the Dairy Queen app, you can access exclusive deals, mobile orders, and rewards.
What nearby restaurant options are available around Dairy Queen Grill & Chill in Demotte?
Nearby, you can find KFC for chicken meals, Pizza Hut for pizza lovers, Royal Buffet for Chinese cuisine, McDonald's for fast food, and Subway for sandwiches.
Are there any government services close to Dairy Queen Grill & Chill in Demotte?
Yes, the License Branch, DeMotte BMV Branch, and the Indiana Bureau of Motor Vehicles are nearby for your DMV and licensing needs.
What nearby shops or services can I visit when I go to Dairy Queen Grill & Chill in Demotte?
You can visit beauty salons like Shear Designs and Vivi Nails, grocery stores such as Strack & Van Til and Tysen's Grocery, and pharmacies like Valley Pharmacy and fagen pharmacy located nearby.