Many customers reported long wait times and poor service, particularly in the drive-thru, with some experiencing incorrect orders and rude staff.
Food Quality
Feedback on food quality was mixed; while some enjoyed the ice cream and certain menu items, others complained about cold, overcooked, or incorrect food.
Staff Attitude
While some reviews praised friendly and helpful staff, others noted disrespectful behavior and a lack of professionalism among certain employees.
Cleanliness Concerns
Several customers mentioned cleanliness issues, including dirty floors and unsanitary conditions in the bathrooms.
Pricing Complaints
Customers expressed dissatisfaction with rising prices and perceived value, feeling that the quality did not match the cost.
HK
Heidie Kuns
Oct 12, 2025
1.0
Very very disrespectful workers. There was one man taking our order and he was so kind. The girls in the back were being so mean to him. We waited on our milkshake for 20 minutes. He asked the girls where it was and they told him to “make it himself” when the girl finally made it she shoved it on counter and said “not getting whip because don’t have any.” One person ordered a chocolate dipped cone and it sat there for 5 minutes melting until he asked someone to come get it for him. One person ordered three banana splits and the worker in the back said ughhhhh May as well ordered 10! This was a very unfortunate experience. $27 and left feeling very disappointed. Won’t be back anytime soon. I hope they can find better workers that are more respectful.
KG
Kate Gibson
Oct 11, 2025
1.0
Chicken strips dry, overcooked. Onion rings...way overcooked. Fries as bad as always. Gravy good, bread barely toasted. Won't go back again. Service half way decent.
KW
Keefe Wolf
Jul 27, 2025
1.0
We ordered in the drive-through, one vehicle ahead of us, nobody behind. We were told to pull around the front, and they would bring our order out. 10 minutes later, i walked in to get our food, and they had forgotten about us. The food was sitting there.
We will not be going back ever.
VJ
Victoria Jarrell
Jun 28, 2025
3.0
Ever since the remodel their prices have went through the roof!! Very seldom do we eat here anymore
CP
Christopher Pavey
Jun 25, 2025
4.0
I’ve never received my food as fast as I did at this Dairy Queen location!